Customer Logistics IEMEA - Off-Highway/Railway/Industrial Solutions Expert at blithequark

Are you a logistics professional with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? Look no further than blithequark, a leading innovator in the Off-Highway/Railway/Industrial Solutions industry. We're seeking a highly skilled Customer Logistics IEMEA to and help drive our continued success. As a Customer Logistics IEMEA at blithequark, you'll play a critical role in ensuring seamless customer interactions, from order management to complaint resolution. You'll be the face of our company, building strong relationships with customers and providing top-notch support to drive customer satisfaction and loyalty. If you're a logistics expert with a passion for delivering exceptional customer experiences, we want to hear from you. About blithequark blithequark is a global leader in the Off-Highway/Railway/Industrial Solutions industry, dedicated to delivering innovative solutions that meet the evolving needs of our customers. With a rich history of innovation and a commitment to excellence, we're a company that values collaboration, creativity, and customer satisfaction above all else. Our team is comprised of passionate professionals who are dedicated to making a difference in the industries we serve. Key Responsibilities As a Customer Logistics IEMEA at blithequark, your key responsibilities will include: * Handling customer orders, including processing, tracking, and delivery * Communicating with customers to resolve issues, answer questions, and provide support * Supporting complaint management, including investigating and resolving customer complaints * Collaborating with internal teams, including sales, marketing, and operations, to ensure seamless customer interactions * Analyzing customer data to identify trends and opportunities for improvement * Developing and implementing process improvements to enhance customer satisfaction and loyalty Requirements To be successful in this role, you'll need: * IT systems and tools experience, including SAP, Office, and Salesforce * Excellent communication skills, both written and verbal * A technical affinity or understanding, with a passion for logistics and customer service * A professional 2-3 year apprenticeship or equivalent education, plus additional functional training or qualification, or a Bachelor's Degree in Business Administration or Logistics * German and English language skills, both oral and written Benefits As a valued member of our team, you'll enjoy a range of benefits, including: * Flexible and hybrid working arrangements, allowing you to balance work and life * Sabbaticals, providing you with the opportunity to recharge and refocus * Other benefits, including Career Growth Opportunities At blithequark, we're committed to helping our employees grow and develop their careers. As a Customer Logistics IEMEA, you'll have access to a range of training and development opportunities, including: * On-the-job training and mentorship from experienced colleagues * Professional development programs, including workshops, webinars, and conferences * Opportunities for advancement, including promotions and new roles * A culture of continuous learning and improvement, where your ideas and suggestions are valued and implemented Work Environment and Company Culture Our office is a dynamic, fast-paced environment where collaboration and creativity thrive. We're a company that values diversity, equity, and inclusion, and we're committed to creating a workplace that's welcoming and inclusive for all employees. Our team is passionate, driven, and dedicated to making a difference in the industries we serve. Compensation and Perks As a valued member of our team, you'll enjoy a competitive salary and a range of benefits, including: * A comprehensive compensation package, including salary, bonuses, and benefits * A range of perks, including * Opportunities for professional development and career growth If you're a logistics professional with a passion for delivering exceptional customer experiences, we want to hear from you. To apply for this exciting opportunity, please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you! Equal Employment Opportunity blithequark is an equal employment opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds, and we're dedicated to creating a workplace that's welcoming and inclusive for all employees. Contact Information If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We're always happy to chat with interested candidates and provide more information about our company and this role. Thank you for considering this exciting opportunity to join the blithequark team! We look forward to hearing from you soon.