Retail Part Time Customer Service Supervisor – blithequark Store

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced retail environments and enjoy leading a team to achieve outstanding results? If so, we invite you to join blithequark, a leading retail company that values its employees and provides opportunities for growth and development. As a Retail Part Time Customer Service Supervisor at blithequark, you will play a vital role in promoting an excellent customer experience, leading a team of Associates, and maintaining a clean and organized store. If you're a team player with excellent communication and organizational skills, we encourage you to apply for this exciting opportunity. About blithequark blithequark is a dynamic and innovative retail company that values its employees and provides opportunities for growth and development. With a strong commitment to customer satisfaction, we strive to deliver exceptional experiences in every aspect of our business. Our company culture is built on the principles of teamwork, respect, and open communication, and we're proud to be a Fortune 100 company and the world's leading off-price retailer. Job Description As a Retail Part Time Customer Service Supervisor at blithequark, you will be responsible for: * Creating a positive internal and external customer experience * Promoting a culture of honesty and integrity; maintaining confidentiality * Taking an active role in training and mentoring Associates on front end principles * Training and coaching Associates on personalizing the customer experience while promoting loyalty programs * Assigning registers, supporting and responding to POS coverage needs, and coordinating breaks for all Associates * Addressing customer concerns and issues promptly, ensuring a positive customer experience * Ensuring Associates execute tasks and activities according to store plan; prioritizing as needed * Communicating accurately and effectively with management and Associates when setting and addressing priorities; providing progress updates * Providing and accepting recognition and constructive feedback * Partnering with Management on Associate training needs to increase effectiveness * Ensuring adherence to all labor laws, policies, and procedures * Promoting credit and loyalty programs * Supporting and participating in store shrink reduction goals and programs * Promoting safety awareness and maintaining a safe environment * Other duties as assigned Who We're Looking For: You We're seeking a highly motivated and experienced individual who: * Is available to work a flexible schedule, including nights and weekends * Has a strong understanding of merchandising techniques * Is capable of multi-tasking * Possesses strong communication and organizational skills with attention to detail * Can respond appropriately to changes in direction or unexpected situations * Is a team player, working effectively with peers and supervisors * Is able to train others * Has 1 year of retail experience and 6 months of leadership experience Benefits As a valued member of our team, you'll enjoy a range of benefits, including: * Associate discount * EAP (Employee Assistance Program) * Smoking cessation * Bereavement * 401(k) Associate contributions * Child care & cell phone discounts * Pet & legal insurance * Credit union * Referral bonuses * 401(k) match * Medical/dental/vision * HSA (Health Savings Account) * Health care FSA (Flexible Spending Account) * Life insurance * Short/long term disability * Paid parental leave * Paid holidays/vacation/sick * Auto/home insurance discounts * Scholarship program * Adoption assistance Work Environment and Company Culture At blithequark, we strive to provide a supportive work environment that encourages collaboration, open communication, and growth. Our company culture is built on the principles of teamwork, respect, and open communication, and we're proud to be a Fortune 100 company and the world's leading off-price retailer. Compensation and Perks This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. If you're a motivated and experienced individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please visit our website to and at blithequark. Equal Employment Opportunity blithequark is an equal opportunity employer and considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.