Retail Customer Service Associate – Delivering Exceptional Experiences at blithequark

At blithequark, we're passionate about delivering exceptional customer experiences that exceed our customers' expectations. As a Retail Customer Service Associate, you'll play a vital role in creating a positive and engaging environment for our customers, providing expert advice, and ensuring seamless transactions. If you're a customer-focused individual with a passion for delivering outstanding service, we want to hear from you! About blithequarkblithequark is a leading provider of innovative solutions and services that empower businesses and individuals to succeed.Our commitment to quality, customer satisfaction, and employee development has earned us a reputation as a trusted partner in the industry. As a Retail Customer Service Associate, you'll be part of a dynamic team that's dedicated to delivering exceptional experiences and driving business growth. Key ResponsibilitiesAs a Retail Customer Service Associate, you'll be responsible for:* Delivering exceptional customer experiences through consultative behaviors, expert advice, and personalized service* Providing expert knowledge of printing, signs and graphics, and shipping product lines, and recommending appropriate blithequark products and services* Taking complex customer orders using order systems and providing accurate pricing information* Assembling parcels and preparing goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels* Setting up and operating printing, binding, and other related equipment using customer-supplied original media and documents* Maintaining a safe, clean, and orderly retail store environment* Ensuring confidentiality of customer data and careful handling of documents, media, and packages* Processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change* Cleaning, repairing, and stocking all retail store printing and shipping equipment and supplies to provide optimal performance and availability* Staying current on retail store merchandising materials and ensuring proper display of all retail area product and signage* Taking preemptive action to prevent errors and waste* Completing required financial paperwork and assisting with financial reporting, including daily sales, close-outs, and bank deposits* Following blithequark standard operating procedures, as well as adhering to legal, HR, safety, customer service, and security policies and proceduresEssential Qualifications and Requirements* High school diploma or equivalent education* 6+ months of specialized experience* Excellent verbal and written communication skills* Ability to stand during entire shift, excluding meal and rest periods* Ability to move and lift 55 pounds* Ability, on a consistent basis, to bend/twist at the waist and knees* Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members* Ability, on a consistent basis, to perform work activities requiring cooperation and instruction* Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure* Ability, on a consistent basis, to maintain attention and concentration for extended periods of time* Ability, on a consistent basis, to work with minimal supervision* Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the blithequark businessPreferred Qualifications* Previous experience in a retail or customer service environment* Knowledge of printing, signs and graphics, and shipping product lines* Experience with Point of Sale terminals (POS) and financial transactions* Ability to work in a fast-paced environment and adapt to changing situations* Strong problem-solving and analytical skills* Ability to work effectively in a team environment and provide excellent customer serviceCareer Growth Opportunities and Learning BenefitsAs a Retail Customer Service Associate at blithequark, you'll have opportunities to develop your skills and advance your career.We offer:* Comprehensive training programs to enhance your knowledge and skills* Opportunities for career advancement and professional growth* A dynamic and supportive work environment that encourages collaboration and innovation* Competitive compensation and benefits packages* Recognition and rewards for outstanding performance and contributionsWork Environment and Company CultureAt blithequark, we're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.Our company culture is built on the principles of quality, customer satisfaction, and employee development. We believe in:* Empowering our employees to make a positive impact on our customers and the community* Fostering a culture of innovation, creativity, and continuous improvement* Providing opportunities for growth and development, and recognizing and rewarding outstanding performance* Promoting diversity, equity, and inclusion in all aspects of our businessCompensation, Perks, and BenefitsWe offer a competitive compensation and benefits package, including:* Competitive hourly rate* Opportunities for overtime and bonuses* Comprehensive health insurance and retirement plans* Paid time off and holidays* Access to our employee assistance program and wellness initiatives* Discounts on blithequark products and servicesIf you're a customer-focused individual with a passion for delivering exceptional service, we want to hear from you!to become a Retail Customer Service Associate at blithequark.