Part Time Seasonal Customer Service Agent - blithequark TQO

Join the blithequark team as a Part Time Seasonal Customer Service Agent and be a part of delivering world-class service to all customers. As a key member of our Customer Service team, you will play a vital role in making every customer feel like the most valued person. At blithequark, our brand is critical to our continued success, and as a Customer Service Agent, you will be central in demonstrating our commitment to our customers by making their travel experience as smooth and pleasant as possible.Overview &Key ResponsibilitiesAt blithequark, our vision is to deliver world-class service to all customers, and our mission is to make every customer feel like the most valued person. As a Part Time Seasonal Customer Service Agent, you will be required to support the Customer Service (Ticket & Gate) team, demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and outside of work. Key Responsibilities:* As a Ticket Agent, you will be the first point of contact for our customers, guiding and assisting them with the ticketing and baggage check-in process.* Use a computer to sell, print, and reissue tickets, ensuring that customers have the proper documentation for travel. * Manage the check-in process, ensuring that customers have the necessary information and documentation for a smooth travel experience. * Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts, handling items as low as floor level and as high as waist level. * Practice safety conscious behaviors in all operational processes and procedures.As a Gate Agent, you will help our customers with routing, trip planning, and gate boarding, ensuring a seamless travel experience. * Use computers to assist customers with seat availability, gate announcements regarding the boarding process, flight status, checking and handling baggage, managing, and initiating the boarding process. * Operate jet ways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. * Practice safety conscious behaviors in all operational processes and procedures.Benefits and Perks to Help You Keep ClimbingAt blithequark, our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. Our people are our success, and we focus on Sharing Success with our employees. As a Part Time Seasonal Customer Service Agent, you will have the opportunity to see the world while earning great compensation and benefits to help you keep climbing along the way. What You Need to Succeed (Minimum Qualifications)* Have a high school diploma or GED equivalent* Consistently make safety and security, of self and others, the priority* Embrace a diverse set of people, thinking, and styles* Be at least 18 years of age* Frequently lift bags or items weighing up to and including 80 pounds* Be authorized to live and work in the country you are applying to* Possess entry-level computer skills* Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation* Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays* Must be fluent, both written and orally, in English* Must be fluent, both written and orally, in SpanishWhat Will Give You a Competitive Edge (Preferred Qualifications)While not required, having the following skills and qualifications will give you a competitive edge in this role:* Previous customer service experience in a fast-paced environment* Knowledge of airline operations and procedures* Ability to work in a team environment and provide excellent customer service* Strong problem-solving skills and ability to think critically* Ability to adapt to changing situations and prioritiesWork Environment and Company CultureAs a Part Time Seasonal Customer Service Agent, you will be working in a fast-paced environment with a team of dedicated professionals who are passionate about delivering world-class service to our customers.Our company culture is built on a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. Compensation, Perks, and BenefitsAs a Part Time Seasonal Customer Service Agent, you will receive competitive compensation and benefits, including:* Competitive hourly rate* Opportunities for career growth and development* Comprehensive training program* Access to employee discounts and perks* A fun and dynamic work environmentIf you are a motivated and customer-focused individual who is passionate about delivering world-class service, we encourage you to apply for this exciting opportunity.Please through our website, and we will be in touch to discuss your qualifications further. Equal Employment Opportunityblithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that reflects the communities we serve. Contact UsIf you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look forward to hearing from you!