Part-time Customer Support Representative – Chat: Join blithequark's Dynamic Team and Revolutionize Automotive Customer Experience

Are you a customer service enthusiast with a passion for technology and a knack for turning conversations into leads? Do you thrive in a fast-paced environment where no two days are the same? Look no further! blithequark, a leading innovator in the automotive industry, is seeking a Part-time Customer Support Representative – Chat to. As a key member of our customer support team, you will be responsible for engaging with customers via online chat, providing top-notch support, and helping our automotive dealer clients generate revenue.About blithequarkblithequark is a dynamic and innovative company that is revolutionizing the way automotive dealers interact with their customers. Our mission is to provide cutting-edge technology and exceptional customer service to help our clients succeed in an ever-changing market. We are a fun and relaxed work environment that values creativity, teamwork, and a passion for learning. If you're looking for a challenging and rewarding role that will help you grow both personally and professionally, then join us at blithequark!ResponsibilitiesAs a Part-time Customer Support Representative – Chat, you will be responsible for:* Managing a wide variety of customer inquiries via online chat, providing accurate and timely responses to help resolve customer issues and concerns* Providing detailed information about our products and services via online chat, ensuring that customers have a comprehensive understanding of our offerings* Narrowing down on appointment information to schedule appointments, ensuring seamless communication between customers and our clients* Capturing customer contact information for lead generation and client review, helping our clients to build strong relationships with their customers* Summarizing interactions based on customer needs for client review, providing valuable insights to help our clients improve their customer service* Developing and maintaining a knowledge base of the evolving products and services, staying up-to-date with the latest developments and trends in the industryQualificationsTo be successful in this role, you will need:* Previous experience in retail customer service or the automotive industry is preferred but not necessary* Intermediate internet and window-based computer skills, with a strong ability to multitask and adapt to new technology* A positive and professional demeanor, with excellent written and verbal communication skills* The ability to adapt to change and enjoy a quick-paced work environment, with a strong focus on customer satisfaction and loyalty* A minimum of 16+ hours per week availability, with flexibility to work 4-hour time blocks daily* Ability to attend 5 weeks of training Monday - Friday from 4PM – 8PM* Must be able to type at least 35 WPM, 40 and above is preferredRequirementsIn addition to the qualifications above, you will need to:* Be able to work a minimum of 16+ hours per week* Be available to attend 5 weeks of training Monday - Friday from 4PM – 8PM* Be flexible with your scheduling after completion of training* Have a positive and professional demeanor, with excellent written and verbal communication skillsBenefitsAs a member of our team, you will enjoy a range of benefits, including:* Comprehensive training programs to help you develop your skills and knowledge* A fun and relaxed work environment that values creativity and teamwork* Flexible scheduling to accommodate your needs and preferences* A competitive hourly rate and opportunities for career growth and advancement* Access to our state-of-the-art facility amenities, including an onsite dining facility, fitness center, and medical center* Opportunities to participate in sports and social leagues, as well as volunteering initiatives through our Associate Foundation* A non-smoking environment that promotes a healthy lifestyleWhy Join blithequark?At blithequark, we are passionate about delivering exceptional customer service and helping our clients succeed in an ever-changing market. We are a dynamic and innovative company that values creativity, teamwork, and a passion for learning. If you're looking for a challenging and rewarding role that will help you grow both personally and professionally, then join us at blithequark! If you're ready to take your customer service skills to the next level and join a dynamic and innovative team, then ! Please apply including your resume and a cover letter, to.We can't wait to hear from you! Equal Opportunity Employerblithequark is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates, regardless of their background or experience.