Part Time Customer Service & Sales Associate – Thriving in a Fast-Paced Environment at blithequark

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our dynamic team at blithequark as a Part Time Customer Service & Sales Associate. As a key member of our team, you will play a vital role in providing world-class customer service, processing rentals, and driving sales growth. About blithequarkblithequark is a leading provider of innovative solutions and services, with a strong presence in the industry.Our company is built on a foundation of diversity, inclusion, and employee empowerment. We believe that every individual brings unique perspectives, experiences, and skills to the table, and we celebrate this diversity as a key driver of our success. As a company, we are committed to creating a culture of excellence, where our employees feel valued, supported, and empowered to grow. Job SummaryAs a Part Time Customer Service & Sales Associate, you will be responsible for delivering exceptional customer experiences, processing rentals, and driving sales growth.You will work closely with our customers to understand their needs, provide personalized solutions, and ensure that they have a seamless and enjoyable experience. You will also be responsible for processing rentals, preparing documents, and resolving customer issues in a timely and professional manner. Responsibilities* Provide world-class customer service by managing the rental (and occasionally return) process, in compliance with blithequark's policies and procedures. * Welcome each customer with a smile and proudly represent blithequark with your professional appearance, language, and behavior.* Focus on providing a clean and safe vehicle to every customer, every time. * Take ownership of each customer's service experience by immediately owning and resolving issues. * Build brand loyalty by providing exceptional customer service and ensuring that customers have a seamless and enjoyable experience. * Utilize company-approved sales and service techniques when determining customer wants and needs. * Offer optional products to meet customer wants and needs. * Prepare all rental and return documents accurately and completely.* Qualify each customer using our company rental requirement guidelines. * Provide customers with assistance, including directions, maps, local area information, and service information. * Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. * Ensure that the return date and time on the rental agreement is accurate. * Review all charges at the time of vehicle return. * Prepare the Rental Agreement Folder with all required information. * Answer the phones to assist customers in a friendly, helpful, and prompt manner.* Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Skills and Qualifications* Passion for customer service and attention to detail – goes the extra mile. * Self-motivated to achieve and exceed targeted goals. * Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. * Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.* Proficiency in English. * Good communication skills, both written and oral. * Ability to communicate in English clearly and proficiently. * Candidates fluent in other languages are encouraged to apply. * Work in a fast-paced environment with a variety of tasks. * Excellent organizational and time management skills. * Demonstrate professionalism and interpersonal skills. * Proven experience of working well within a team. * 100% customer focus, with proven experience within a customer-facing environment.Additional Requirements* Work flexible shifts, including weekends and holidays. * Work overtime as required. * Work outdoors during all weather conditions. * Stand for long periods of time. What We Offer* Competitive hourly rate of $15.25, with potential for top sellers to make over $100K annually. * Overtime hours compensated at 1.5 times your hourly rate. * Comprehensive benefits package, including medical, dental, vision, and 401K. * Opportunities for career growth and development. * Collaborative and dynamic work environment.* Recognition and rewards for outstanding performance. Why Join blithequark? * We are a company that values diversity, inclusion, and employee empowerment. * We offer a dynamic and collaborative work environment. * We provide opportunities for career growth and development. * We recognize and reward outstanding performance. * We are committed to creating a culture of excellence, where our employees feel valued, supported, and empowered to grow. If you are a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity.Please apply including your resume and a cover letter, to. We look forward to hearing from you! Equal Employment Opportunity StatementAt blithequark, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran.