Lead Customer Service Representative – Full or Part Time at blithequark

Remote Full-time
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join the dynamic team at blithequark as a Lead Customer Service Representative. As a key member of our retail team, you will have the opportunity to grow your career, develop your leadership skills, and make a lasting impact on our customers. About blithequarkblithequark is a leading retail organization dedicated to providing an unparalleled shopping experience for our customers.With a strong commitment to excellence, we strive to create a work environment that is both fun and challenging. Our team members are the backbone of our success, and we are seeking talented individuals who share our passion for delivering exceptional customer service. Key ResponsibilitiesAs a Lead Customer Service Representative at blithequark, you will be responsible for:* Greeting customers and providing a warm, welcoming experience* Operating the register, handling cash and credit transactions, and making change* Making purchase suggestions and promoting products to customers* Working with our food program to provide a seamless shopping experience* Leading shifts on a regular basis, gaining entry-level management experience* Maintaining store appearance and providing fast and friendly service to customers* Interacting with customers daily, resolving issues, and providing solutions* Collaborating with the team to accomplish daily tasks and achieve sales goals* Providing regular and predictable onsite attendanceEssential QualificationsTo succeed in this role, you will need:* Excellent communication and interpersonal skills* Ability to work in a fast-paced environment with a high level of energy and enthusiasm* Strong problem-solving skills and ability to think on your feet* Ability to work as part of a team to achieve sales goals and maintain store appearance* Basic math skills and accuracy with handling cash and credit transactions* Ability to stand and/or walk for up to 8 hours, lift and/or carry up to 30 pounds, and perform other physical requirements as outlined belowPreferred QualificationsWhile not required, the following qualifications will make you a strong candidate:* Retail and customer service experience* Entry-level management experience* Sales associate or cashiering experience* High School Diploma or equivalent* Motivation to advance in your career and willingness to learn and grow with blithequarkPhysical RequirementsAs a Lead Customer Service Representative, you will be required to:* Stand and/or walk for up to 8 hours* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift* Occasionally lift and/or carry up to 60 pounds from ground to waist level* Push/pull with arms up to a force of 20 pounds* Bend at the waist with some twisting up to one hour a shift* Grasp, reach, and manipulate objects with hands, requiring eye-hand coordinationBenefits and PerksAs a valued member of the blithequark team, you will enjoy:* Medical, Vision, Dental, and Life Insurance/Short and Long Term Disability* Flexible Schedules* Weekly Pay* Large, Stable Employer* FastCareer Opportunities* Work With Fun, Motivated People* Task Variety* PaidComprehensive Training* 401K With a Competitive Company Match* Flexible Spending/Health Savings Accounts* Tuition ReimbursementWhy Join blithequark?At blithequark, we offer a dynamic work environment that is both fun and challenging. Our team members are the backbone of our success, and we are committed to providing opportunities for growth and development. If you are a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to and become a part of the blithequark family. If you are ready to take the next step in your career and join a dynamic team that is passionate about delivering exceptional customer service, !Visit our website at [www.blithequark.com]( to learn more about our company culture and values. We look forward to hearing from you! Equal Employment Opportunityblithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive and respectful of all individuals.
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