Job Title: Entry-Level Remote Customer Service Representative – Manitoba at blithequark

Job Description: Join the blithequark Team: A World of Opportunities Awaits! Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? Look no further! blithequark is seeking highly motivated and customer-focused individuals to as Entry-LevelRemote Customer Service Representatives in Manitoba. About blithequark At blithequark, we're more than just a company – we're a community of innovators, thinkers, and doers who are passionate about making a difference.With a diverse range of services and solutions, we help our clients take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as a leader in the industry. What We Offer As a blithequark team member, you can expect:* A dynamic and supportive work environment that fosters growth and development* Opportunities for career advancement and professional growth* Competitive compensation and benefits packages* A comprehensive training program that equips you with the skills and knowledge you need to succeed* A collaborative and inclusive team culture that values diversity and promotes work-life balance* Access to cutting-edge technology and tools that enable you to deliver exceptional customer experiences* A range of benefits and perks, including paid time off, medical, dental, and vision coverage, life insurance, retirement savings, and moreJob Summary As an Entry-LevelRemote Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer issues, and promoting our products and services.You will work closely with our team to ensure that our clients receive the highest level of service and support. Key Responsibilities * Provide exceptional customer service to clients via phone, email, and chat* Resolve customer issues in a timely and professional manner* Promote our products and services to clients* Collaborate with our team to ensure that our clients receive the highest level of service and support* Meet or exceed performance metrics and targets* Participate in ongoing training and development to improve skills and knowledge Essential Qualifications * High school diploma or equivalent required* Excellent communication and interpersonal skills* Ability to work in a fast-paced environment and adapt to changing situations* Strong problem-solving and conflict resolution skills* Ability to work independently and as part of a team* Basic knowledge of bolthires Office Suite (Excel, PowerPoint, Word, Outlook)* Basic understanding of Windows operating system* Ability to type swiftly and accurately (20+ words per minute) Preferred Qualifications * Previous customer service experience an asset* Experience working in a call center or customer-facing role* Knowledge of CRM software and other customer service tools* Certification in customer service or a related field* Bilingual or multilingual skills an asset What We're Looking For We're looking for individuals who are passionate about delivering exceptional customer experiences, are highly motivated and driven, and have a strong desire to learn and grow.If you're a team player who is comfortable working in a fast-paced environment and is committed to excellence, we want to hear from you! If you're ready to take your career to the next level and join a dynamic and supportive team, ! Please apply including your resume and a cover letter, to our careers page. We can't wait to hear from you! Compensation and Benefits We offer a competitive compensation and benefits package that includes:* Hourly pay with opportunities for bonuses and incentives* Comprehensive medical, dental, and vision coverage* Life insurance and disability insurance* Retirement savings plan* Paid time off and holidays* Flexible scheduling and work-life balance* Opportunities for career advancement and professional growth Physical RequirementsThis job operates in a professional office environment.While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), it is the policy of blithequark to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Diversity and Equality At blithequark, we believe that diversity and inclusion are essential to our success.We are committed to creating a work environment that is inclusive, respectful, and free from discrimination. We welcome applications from diverse candidates and are an equal opportunities employer. DisclaimerThe purpose of this job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties.You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.