Experienced Virtual Customer Service/Sales Representative – Empowering Families with Comprehensive Benefits Solutions

Are you a charismatic and results-driven individual with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, entrepreneurial environment where no two days are ever the same? If so, we invite you to join blithequark's team of dedicated professionals who are revolutionizing the way families access supplemental benefits. At blithequark, we're committed to providing innovative solutions that help families protect their loved ones beyond what their employer covers. Our Virtual Customer Service/Sales Representatives play a vital role in this mission, serving as trusted advisors who empower families to make informed decisions about their benefits.As a key member of our team, you'll have the opportunity to make a meaningful impact on people's lives while enjoying a flexible, remote work environment that fosters work-life balance. Key Responsibilities:As a Virtual Customer Service/Sales Representative at blithequark, your primary responsibilities will include:* Reaching out to individuals who have requested more information on the benefits we offer, and scheduling Zoom meetings to discuss their needs and preferences* Customizing new benefit plans and adjusting existing plans to fit the current needs of each client, ensuring that they receive the best possible solutions for their families* Establishing and maintaining relationships with existing and new clients, providing attentive customer service and administrative support to meet their needs* Performing benefit reviews for existing clients, as well as helping with any necessary claims or adjustments* Responding to and resolving client questions and concerns regarding their benefits, ensuring that all documentation is accurate and complete* Collaborating with internal teams to ensure seamless communication and efficient issue resolutionEssentialQualifications:To succeed in this role, you'll need to possess:* Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike* A strong entrepreneurial mindset, with a willingness to take initiative and think creatively* Ambition, motivation, and a drive to succeed in a fast-paced, dynamic environment* Organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously* A customer-centric approach, with a focus on delivering exceptional experiences that exceed client expectations* Proficiency in using technology, including Zoom and other remote collaboration toolsPreferredQualifications:While not required, the following qualifications will make you an even stronger candidate:* Experience in sales, customer service, or a related field* Knowledge of benefits administration, insurance, or a related industry* Familiarity with CRM software and other sales tools* A bachelor's degree in a related field, such as business, communications, or a related disciplineSkills and Competencies:To excel in this role, you'll need to demonstrate:* Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions* Excellent time management and prioritization skills, with the ability to meet deadlines and manage multiple projects* A customer-focused mindset, with a commitment to delivering exceptional experiences that exceed client expectations* Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike* A willingness to learn and adapt, with a commitment to ongoing professional development and growthCareer Growth Opportunities and LearningBenefits:At blithequark, we're committed to helping our employees grow and develop their careers.As a Virtual Customer Service/Sales Representative, you'll have access to:* Comprehensive paid training programs, designed to equip you with the skills and knowledge you need to succeed in this role* Ongoing coaching and feedback, to help you develop your skills and achieve your goals* Opportunities for career advancement, with a clear path for progression to leadership roles* A collaborative, dynamic work environment that fosters innovation, creativity, and growthWork Environment and Company Culture:As a remote employee, you'll have the flexibility to work from home or our offices, depending on your preferences.Our company culture is built on a foundation of:* Collaboration and teamwork, with a focus on delivering exceptional results through collective effort* Innovation and creativity, with a commitment to pushing the boundaries of what's possible* Customer-centricity, with a focus on delivering exceptional experiences that exceed client expectations* Professionalism and integrity, with a commitment to upholding the highest standards of ethics and conductCompensation, Perks, andBenefits:As a Virtual Customer Service/Sales Representative at blithequark, you'll enjoy:* A competitive salary, with a range of $65,000 to $68,500 per year, based on performance* Weekly performance-based pay and bonuses, designed to recognize and reward your achievements* Comprehensive benefits, including medical, dental, vision, and hearing insurance* Company stock options, offering a potential for long-term financial growth and stability* Flexible work schedule, with the ability to work from home or our offices, depending on your preferences* Ongoing professional development and growth opportunities, designed to help you achieve your career goalsJoin the blithequark Team:If you're a motivated, results-driven individual with a passion for delivering exceptional customer experiences, we invite you to at blithequark.to become a Virtual Customer Service/Sales Representative and embark on a rewarding career journey that will challenge you, inspire you, and empower you to make a meaningful impact on people's lives.