Experienced Student Success Coach and Academic Mentor – Remote Full-Time Opportunity for Passionate Educators and Customer Service Professionals

Introduction to blithequark Imagine a career where your success is directly tied to the progress and achievements of those you serve. At blithequark, we are dedicated to empowering aspiring students to reach their full academic potential. Our team of compassionate and dedicated professionals is committed to making a meaningful difference in the lives of our students, and we invite you to join us in this rewarding endeavor. As a Student Success Coach, you will play a vital role in guiding and supporting students throughout their educational journey, helping them overcome challenges, and fostering a love of lifelong learning.About the RoleThe Student Success Coach position at blithequark is a unique opportunity for individuals who are passionate about education and customer service to make a positive impact on the lives of our students. As a Student Success Coach, you will be responsible for providing personalized support and guidance to a group of assigned students, empowering them to achieve academic excellence and reach their full potential. This role involves working from the comfort of your own home office, with a set schedule during our hours of operation, which include Monday through Thursday from 8am to 7pm CDT, and Friday and Saturday from 8am to 5pm CDT.Key Responsibilities Provide exceptional support and guidance to students throughout their educational program, ensuring a high-quality learning experience and fostering academic success. Manage a caseload of assigned students, proactively reaching out to coach and mentor them through their degree program. Encourage and support students through daily and weekly outreach, helping them develop the skills and knowledge necessary for academic success. Create a safe and trusted environment where students feel comfortable sharing their thoughts, aspirations, concerns, and interests.Offer guidance and instruction on how to utilize available resources to maximize student success. Become a certified resume reviewer, providing expert resume and career development support to students. Serve as a liaison between students and various departments, ensuring seamless communication and support. Essential Qualifications To be successful in this role, you will need to possess a Bachelor's degree from an accredited institution of higher learning, as well as at least two years of experience in academic support, admissions, customer service, human resources, or counseling.Additionally, you should have a strong understanding of academic policies and procedures, excellent communication and listening skills, and the ability to learn technical skills quickly. Preferred Qualifications Experience working in a remote or virtual environment. Familiarity with student information systems and other educational software. Strong analytical and problem-solving skills, with the ability to think critically and creatively. Excellent time management and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.Skills and Competencies To excel in this role, you will need to possess a unique blend of skills and competencies, including: Excellent communication and interpersonal skills, with the ability to build strong relationships with students, colleagues, and other stakeholders. Strong customer service skills, with a focus on providing exceptional support and guidance to students. Ability to work independently, with minimal supervision, in a remote or virtual environment. Strong technical skills, with the ability to learn and adapt to new software and systems quickly.Excellent problem-solving and analytical skills, with the ability to think critically and creatively. Career Growth and Development At blithequark, we are committed to the growth and development of our employees. As a Student Success Coach, you will have access to a range of training and development opportunities, including:Comprehensive onboarding program, designed to ensure your success in the role. Ongoing training and professional development, to help you stay up-to-date with the latest trends and best practices in education and customer service.Opportunities for advancement, with the potential to move into leadership or specialized roles within the organization. Work Environment and Culture At blithequark, we pride ourselves on our positive and supportive work environment. As a remote employee, you will be part of a virtual team that is passionate about making a difference in the lives of our students. We offer a range of benefits and perks, including: Flexible scheduling, with the ability to work from the comfort of your own home office. Competitive salary and benefits package, with a range of perks and incentives to recognize and reward your hard work and dedication.Opportunities for professional growth and development, to help you achieve your career goals and aspirations. A positive and supportive work environment, with a virtual team that is passionate about making a difference in the lives of our students. Compensation and Benefits We offer a competitive salary range of $23 to $24 per hour, depending on experience, as well as a range of benefits and perks, including:Comprehensive medical, dental, and vision benefits, to help you and your family stay healthy and well.401(k) savings plan, with a range of investment options to help you plan for your future. Paid time off, to help you relax and recharge. Tuition assistance, to help you achieve your own educational goals and aspirations. Employee stock purchase plan, to give you a stake in the success of our organization. Conclusion If you are a passionate and dedicated individual who is committed to making a difference in the lives of others, we encourage you to apply for the Student Success Coach role at blithequark.As a member of our team, you will have the opportunity to work with a talented and diverse group of professionals who are dedicated to empowering students to achieve academic success. Don't miss out on this exciting opportunity to and make a positive impact on the lives of our students. !