Experienced Sales Representative – Customer Service Call Center

At blithequark, we're on a mission to revolutionize the way businesses connect with their customers. As a key member of our customer service call center team, you'll play a vital role in promoting our clients' products and services, while delivering exceptional customer experiences that exceed expectations. If you're a sales-driven individual with a passion for building strong relationships and resolving complex issues, we want to hear from you! About blithequarkblithequark is a dynamic and innovative company that's dedicated to providing top-notch customer service solutions to businesses across various industries.Our team of experts is committed to staying ahead of the curve, leveraging the latest technologies and best practices to ensure that our clients' customers receive the best possible experience. With a strong focus on employee growth and development, we offer a supportive and inclusive work environment that fosters creativity, collaboration, and innovation. Job SummaryAs a Sales Representative at blithequark, you'll be responsible for effectively communicating and promoting our clients' products and services to potential customers.Your primary goal will be to generate a customer base while maintaining a high level of customer satisfaction. You'll work closely with our clients to understand their needs and preferences, and develop tailored solutions that meet their expectations. Schedule and TrainingOur training program is designed to equip you with the skills and knowledge you need to succeed in this role. You'll undergo a comprehensive 3-week training program, Monday through Friday, from 9am to 6pm EST. After completing your training, you'll be expected to work a standard 9am to 6pm EST schedule, Monday through Friday.Key ResponsibilitiesAs a Sales Representative at blithequark, your key responsibilities will include:* Meeting or exceeding productivity goals established by our clients and blithequark* Efficiently managing customer accounts and file records according to blithequark and client work standards* Selling customers on new or enhanced services* Assisting customers with issues and concerns they're experiencing during the use of the product and/or service* Efficiently handling and maintaining customers' accounts* Accurately and thoroughly updating and documenting account notes* Using probing questions to assess the consumer's situation and assist with resolving issues according to client's work standards* Quickly making knowledge-based decisions to resolve related issues* Staying abreast of daily and weekly Operations news and information; acknowledging receipt and understanding of policy and procedure updates* Completing all assignments as required or requested by Operations management* Maintaining knowledge, understanding, and compliance with Client policies and procedures* Communicating professionally and appropriately with clients, consumers, co-workers, and management* Meeting required criteria for work schedules and adhering to attendance policies as outlined in the Employee Handbook and site policies and procedures* Keeping up-to-date knowledge, understanding, and compliance within functional area and with blithequark policies and procedures* Maintaining regular attendance and timeliness, which are required due to the production-based nature of the business and client requirements* Adhering to all blithequark and customer confidentiality and security policies and proceduresRequirementsTo be successful in this role, you'll need:* A High School Diploma or General Educational Development (GED) certificate* Two or more years of applicable sales or related experience (recommended but not required)* Proficient computer skills, including utilization of computerized collections software programs.Experience with spreadsheets and automated systems* Excellent customer service skills, including strong problem-solving and negotiating skills, interpersonal, written, and oral communication skills. Ability to listen, communicate (written and verbal). Close attention to detailBenefits and PerksAs a valued member of our team, you'll enjoy a range of benefits and perks, including:* Competitive hourly rate of $15.00 per hour* 401(k) matching program* Dental insurance* Health insurance* Paid time off* Paid training* Vision insurance* Work-from-home opportunitiesWork Environment and CultureAt blithequark, we're committed to creating a supportive and inclusive work environment that fosters creativity, collaboration, and innovation.Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals who share our vision. If you're a motivated and results-driven individual who thrives in a fast-paced environment, we want to hear from you! If you're ready to take your sales career to the next level, to at blithequark. Simply click on the link below to register your interest and. We look forward to hearing from you!