Experienced Remote Licensed Insurance Customer Service Representative – Delivering Exceptional Support in a Dynamic and Innovative Environment at blithequark

Introduction to blithequark and the Industry Imagine being part of a global leader in the customer experience (CX) industry, where every interaction is an opportunity to make a difference. At blithequark, we're committed to delivering seamless experiences to customers in the moments that matter. With a presence across 45 countries and supporting over 9 million customer conversations every day in 60 languages, we combine global strength and scale with an agile, entrepreneurial approach. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and transform their CX.Job Overview As aRemote Licensed Insurance Customer Service Representative at blithequark, you'll have the opportunity to support one of the largest insurance providers in the U.S. without the need for cold calling. We'll cover all the training, testing fees, and state licensing requirements to help you launch your insurance career. This is a unique chance to work remotely, enjoy flexible scheduling, and be part of a dynamic team that values professionalism, compassion, and exceptional customer service skills.Why Join blithequark? By joining our team, you'll not only be part of a global leader in CX but also enjoy a range of benefits, including: Competitive compensation of $18/hour, with paid training at $15/hour Flexible remote work environment, with weekend shifts as needed, allowing you to balance your work and personal life effectivelyComprehensive benefits package, including 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth opportunities What We're Looking For To be successful in this role, you should: Reside in Texas and be at least 18 years old Hold a high school diploma or GED equivalent Have 1-2 years of relevant work experience, preferably in customer service or a related field Be available to work during operating hours, with flexibility for weekend shifts Demonstrate professional customer service aptitude, with a strong ability to deliver exceptional service and resolve customer inquiries effectively Key Skills and CompetenciesThe ideal candidate will possess: Customer Service Aptitude: Strong skills in delivering exceptional service, with the ability to empathize with customers and provide personalized solutions Reliability: Consistent dependability and responsibility, with a strong work ethic and commitment to meeting deadlines Critical Thinking: Ability to assess situations, develop empathetic solutions, and make informed decisions that meet customer needs Service-Oriented: A personal drive to serve others with compassion, understanding, and a customer-centric approach Organizational Skills: Strong organizational abilities, with the capacity to prioritize tasks, manage time effectively, and maintain accurate records System Navigation: Ability to navigate system tools to search for answers and information, with proficiency in using technology to resolve customer inquiries Self-paced Learner: Ability to independently study and successfully pass the state insurance exam following comprehensive paid training provided by blithequark Home Setup Requirements To ensure your success in this remote role, you'll need: A quiet, distraction-free workspace that is free from interruptions and background noise A hardwired high-speed internet connection to maintain reliable and secure connectivityYour own computer or tablet (excluding Kindle Fire Tablets), with the necessary specifications to support our software and systems A webcam for video presence during training and production, to facilitate effective communication and collaboration Note: blithequark will provide necessary equipment, including a headset, after you pass your state exam.Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce and are committed to providing opportunities for career growth and development. Equal Employment Opportunity blithequark is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.Career Growth Opportunities and Learning Benefits At blithequark, we're committed to providing our employees with opportunities for career growth and development. As aRemote Licensed Insurance Customer Service Representative, you'll have access to comprehensive training, ongoing support, and opportunities for advancement within the company. Our learning benefits include:Comprehensive paid training program, covering all aspects of insurance and customer service Ongoing coaching and mentoring, to help you develop your skills and achieve your career goals Opportunities for career advancement, including promotions and lateral moves within the company Access to online training resources and courses, to help you develop your skills and knowledge Work Environment and Company Culture At blithequark, we're proud of our dynamic and innovative work environment, which is designed to support the well-being and success of our employees.Our company culture is built on values of professionalism, compassion, and exceptional customer service, and we're committed to creating a positive and inclusive work environment that values diversity and promotes equality. Our work environment and company culture highlights include: A collaborative and supportive team environment, with opportunities for feedback and recognition A flexible and remote work environment, with opportunities for work-life balance and flexibility A comprehensive benefits package, including health, dental, and vision insurance, disability insurance, and paid time off Opportunities for career growth and development, including promotions and lateral moves within the companyCompensation, Perks, and Benefits At blithequark, we're committed to providing our employees with a comprehensive compensation package, including: Competitive hourly rate of $18/hour, with paid training at $15/hourComprehensive benefits package, including health, dental, and vision insurance, disability insurance, and paid time off Opportunities for bonuses and career growth, including promotions and lateral moves within the company Access to online training resources and courses, to help you develop your skills and knowledge Conclusion If you're passionate about delivering exceptional customer service, are looking for a dynamic and innovative work environment, and want to be part of a global leader in the CX industry, then we encourage you to apply for theRemote Licensed Insurance Customer Service Representative role at blithequark.With our comprehensive training program, ongoing support, and opportunities for career growth, you'll have everything you need to succeed in this exciting and rewarding role. Don't miss this opportunity to and make a difference in the lives of our customers. and take the first step towards a fulfilling and successful career at blithequark!