Experienced Remote Customer Service/Data Entry Representative – Claims Coordination Team Support

Are you a detail-oriented and organized individual with excellent communication skills? Do you have a passion for providing exceptional customer service and data entry experience? If so, we invite you to join blithequark's dynamic team as a Remote Customer Service/Data Entry Representative in Oakland, CA. As a key member of our claims coordination team, you will play a vital role in ensuring the smooth operation of our claims management systems. About blithequark blithequark is a leading provider of innovative solutions in the healthcare industry. Our mission is to deliver exceptional customer experiences and provide top-notch support services to our clients. We are committed to fostering a culture of excellence, diversity, and inclusion, where every employee feels valued and empowered to grow. Job Summary As a Remote Customer Service/Data Entry Representative, you will be responsible for providing administrative and staff support services to our claims coordination team. This is a remote position, and we will provide you with the necessary equipment to perform your duties. You will work from the comfort of your own home, with a high-speed internet connection, and be part of a dynamic team that values collaboration and open communication. Essential Duties and Responsibilities * Primary data entry of claims information into our claims management systems * Follow up on missing information to process claims efficiently * Review invoices to ensure accuracy and completeness * Compile reports from systems with claims information to provide insights and analysis * Provide exceptional customer service to clients and internal stakeholders * Collaborate with the claims coordination team to resolve issues and improve processes Qualifications * High school diploma or equivalent * 6 months to 1 year of work experience in customer service, data entry, or a related field * Basic computer and typing skills, with proficiency in Microsoft Office and Google Suite * Strong attention to detail and organizational skills * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Willingness to submit to a background investigation and provide proof of work authorization Preferred Qualifications * Experience in the healthcare industry or a related field * Knowledge of claims management systems and processes * Certification in customer service or data entry * Bilingual or multilingual skills Benefits * Competitive salary and benefits package, including: + Medical, dental, and vision plans + Life and accident insurance + 401(K) and employee stock purchase plan + Educational expense reimbursement + Employee assistance program + Flexible work hours (availability varies by office and job function) + Training programs and professional development opportunities + Matching gift program and more Work Environment and Culture * blithequark is an equal opportunity employer, committed to diversity and inclusion * We foster a culture of excellence, collaboration, and open communication * Our team is passionate about delivering exceptional customer experiences and providing top-notch support services * We value work-life balance and offer flexible work arrangements to support our employees' needs If you are a motivated and detail-oriented individual with a passion for customer service and data entry, we encourage you to apply for this exciting opportunity. Please and resume/CV online, and we will review your qualifications and experience. We look forward to welcoming you to our dynamic team at blithequark! To apply for this position, please click on the link below: About blithequark blithequark is a leading provider of innovative solutions in the healthcare industry. Our mission is to deliver exceptional customer experiences and provide top-notch support services to our clients. Why Join blithequark? We offer a dynamic and inclusive work environment, with opportunities for growth and development. Our team is passionate about delivering exceptional customer experiences and providing top-notch support services. Equal Opportunity Employer blithequark is an equal opportunity employer, committed to diversity and inclusion. We foster a culture of excellence, collaboration, and open communication, and value work-life balance. ! Don't miss this opportunity to join our dynamic team at blithequark! and take the first step towards a rewarding career in customer service and data entry.