Experienced Remote Chat Operator – Customer Engagement and Lead Generation Specialist for Automotive Industry
Introduction to blithequark At blithequark, we are revolutionizing the way automotive dealers engage with their customers through innovative online chat solutions. As a leader in the industry, we are committed to providing exceptional customer experiences that drive revenue and growth for our clients. Our team is dedicated to excellence, and we are seeking talented individuals to join our ranks as remote chat operators. If you thrive in fast-paced online environments, enjoy engaging in conversations, and are passionate about delivering outstanding customer service, we want to hear from you.Job Overview We are currently seeking experienced and skilled chat operators to at blithequark. As a chat operator, you will play a critical role in representing our automotive dealer clients and engaging with customers in online conversations. Your primary goal will be to turn these conversations into leads that help our clients generate revenue. This is a remote position, offering you the flexibility to work from the comfort of your own home. We are looking for individuals who are self-motivated, disciplined, and able to work independently with minimal supervision.Key Responsibilities Engage in online conversations with customers, providing exceptional customer service and support Represent blithequark's automotive dealer clients in a favorable and professional manner Utilize your communication skills to turn conversations into leads and help clients generate revenue Meet and exceed performance targets, including chat volume, response time, and lead generation Participate in ongoing training and development to enhance your skills and knowledge Collaborate with the blithequark team to share best practices and improve overall performance Requirements and Qualifications To be successful in this role, you will need to meet the following requirements: Must live within the state of Oklahoma Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse Computer must have a minimum of 8 GB of RAM, 64-bit Operating System, and 8th Generation Intel Core (3 equivalent or higher) Quiet, dedicated work space free from distractions Able to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT Must be able to type at least 35 WPM, 40 and above is preferred Gaming experience is preferred, but not required Essential Skills and Competencies In addition to the requirements listed above, the following skills and competencies are essential for success in this role: Excellent communication and interpersonal skills Strong typing skills and ability to navigate multiple computer screens Ability to work in a fast-paced environment and adapt to changing situations Strong problem-solving and analytical skills Ability to work independently with minimal supervision Strong attention to detail and ability to maintain accuracy in a fast-paced environmentCareer Growth and Development At blithequark, we are committed to the growth and development of our team members.As a chat operator, you will have access to ongoing training and development opportunities to enhance your skills and knowledge. Our goal is to help you succeed in your role and provide opportunities for advancement within the company. With blithequark, you can expect: Ongoing training and development to enhance your skills and knowledge Opportunities for advancement and career growth A supportive and collaborative team environment Recognition and rewards for outstanding performance Work Environment and Company Culture At blithequark, we pride ourselves on our positive and supportive company culture.As a remote chat operator, you will be working from the comfort of your own home, but you will still be an integral part of our team. We offer a flexible and autonomous work environment that allows you to work independently and manage your own schedule. Our team is passionate about delivering exceptional customer experiences, and we are looking for individuals who share this passion. Compensation and Benefits We offer a competitive salary of $13 per hour, as well as a range of benefits and perks to support your well-being and success.These include: Competitive hourly salary Ongoing training and development opportunities Opportunities for advancement and career growth Flexible and autonomous work environment Recognition and rewards for outstanding performance Conclusion If you are a motivated and skilled individual who is passionate about delivering exceptional customer experiences, we want to hear from you. As a chat operator at blithequark, you will have the opportunity to work with a leading company in the automotive industry, develop your skills and knowledge, and advance your career.Don't miss out on this exciting opportunity to and take your career to the next level. to become a part of the blithequark team and start your journey to success.