Experienced Permit Technician / Customer Service Processing Specialist – Join blithequark's Dynamic Team

Are you a motivated and hard-working individual looking for a challenging and rewarding career opportunity? Do you have a passion for delivering exceptional customer service and a knack for problem-solving? Look no further than blithequark, a leading provider of critical support and service to thousands of specialized transportation companies across the United States and Canada. About blithequarkblithequark is a dynamic and fast-paced organization that values its employees and strives to provide the best service in the industry.Our employees are the backbone of our success, and we reward those who excel with ample growth opportunities, great benefits, and a competitive compensation plan. As a Permit Technician / Customer Service Processing Specialist, you will play a vital role in supporting our employees as they process and submit applications for over-dimensional trucking permits, and eventually, become an expert in various states' rules and procedures for over-dimensional loads and movements. Key ResponsibilitiesAs a Permit Technician / Customer Service Processing Specialist, your key responsibilities will include:* Submitting oversize/overweight trucking permit applications to states' permit offices and following up on applications to ensure permits are returned as quickly as possible* Ensuring the accuracy of submitted permit applications* Keeping our customers informed of the statuses of their orders* Performing various tasks that support our permit staff to provide the high level of care our customers expect* Collaborating with our team to resolve customer issues and provide exceptional serviceEssential QualificationsTo be successful in this role, you will need to possess the following essential qualifications:* Extremely motivated and hard-working individual with a strong work ethic* Outgoing personality with excellent communication skills, both written and spoken* Experience and comfort with bolthires Office and modern web browsers* Strong organizational skills and the ability to balance multiple tasks and demands at the same time* Ability to work 9am to 6pm, Monday to Friday, with training hours differingPreferred QualificationsWhile not required, the following qualifications would be beneficial in this role:* Previous experience in a customer service or permit processing role* Knowledge of transportation regulations and laws* Experience with CRM software and other customer service tools* Strong problem-solving and analytical skillsSkills and CompetenciesTo succeed in this role, you will need to possess the following skills and competencies:* Excellent communication and interpersonal skills* Strong organizational and time management skills* Ability to work in a fast-paced environment with multiple priorities* Strong attention to detail and accuracy* Ability to work collaboratively as part of a team* Strong problem-solving and analytical skillsCareer Growth Opportunities and Learning BenefitsAs a Permit Technician / Customer Service Processing Specialist, you will have the opportunity to grow and develop your skills and knowledge in a dynamic and supportive environment.You will have access to:* Paid training and development programs* Opportunities for career advancement and professional growth* Mentorship and coaching from experienced team members* Access to industry-leading tools and technologies* A comprehensive benefits package, including health insurance, dental insurance, and a 401(k) retirement planWork Environment and Company Cultureblithequark is a fun and fast-paced work environment that values its employees and strives to provide the best service in the industry.Our employees are the backbone of our success, and we reward those who excel with ample growth opportunities, great benefits, and a competitive compensation plan. We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Compensation and BenefitsAs a Permit Technician / Customer Service Processing Specialist, you can expect to earn a competitive base salary with unlimited bonus potential, as well as a comprehensive benefits package, including:* Health insurance* Dental insurance* 401(k) retirement plan with employer contribution* Paid time off and holidays* A unique and fun work environmentScheduleThe schedule for this role is Monday to Friday, 9am to 6pm, with training hours differing.You will be required to work an 8-hour shift, with regular breaks and time for lunch. If you are a motivated and hard-working individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We look forward to hearing from you! Equal Employment Opportunityblithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees.