Experienced Part-Time Customer Service Representative – Remote Customer Support Role at blithequark

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a remote work environment and value flexibility in your schedule? Look no further! blithequark is seeking a highly motivated and skilled Part-Time Customer Service Representative to on a part-time basis. As a key member of our customer support team, you will be the first point of contact for customers, providing top-notch support and ensuring their satisfaction with our products and services.About blithequarkblithequark is a leading global brand, renowned for its high-quality beverages and commitment to innovation. We believe in fostering a positive work environment that values diversity, creativity, and the development of our team members. Our mission is to provide exceptional customer experiences, and we're looking for talented individuals like you to help us achieve this goal. Position OverviewAs a Part-Time Customer Service Representative at blithequark, you will play a vital role in ensuring customer satisfaction and delivering an exceptional experience to each customer.You will be responsible for responding to customer inquiries via phone, email, and chat, providing information about our products and services, resolving customer issues efficiently, and processing orders, returns, and exchanges as needed. This is a remote, flexible role, offering an excellent work-life balance and the opportunity to work with a global brand. Key Responsibilities* Respond to customer inquiries via phone, email, and chat in a timely and professional manner. * Provide information about blithequark products, services, and promotions.* Resolve customer issues efficiently and ensure customer satisfaction. * Process orders, returns, and exchanges as needed. * Assist with troubleshooting and guiding customers through product-related problems. * Maintain accurate customer records and interactions in our CRM system. * Follow company policies and procedures to ensure compliance and accuracy. * Collaborate with team members and management to improve customer service operations. Qualifications* High school diploma or equivalent (Associate's degree or higher preferred).* Previous customer service experience, preferably in a remote setting. * Strong communication skills with a friendly, professional phone and email demeanor. * Ability to multitask, prioritize, and manage time effectively. * Proficient in using customer service software, CRM systems, and bolthires Office Suite. * Self-motivated with the ability to work independently and in a team environment. * Must have access to a reliable internet connection and a quiet, professional work environment. * Availability to work flexible hours (including evenings or weekends if needed).Why Work at blithequark? * Flexibility: Work from home with flexible part-time hours. * Compensation &Benefits: Competitive hourly pay with benefits such as paid time off and wellness programs. * Career Development: Access to training and growth opportunities within a global company. * Inclusive Environment: We believe in diversity and inclusion and strive to provide an environment where everyone can thrive. What We Offer* A dynamic and supportive work environment. * Opportunities for career growth and professional development.* A competitive hourly rate and benefits package. * A chance to work with a global brand and be part of a team that values diversity and inclusion. * Flexible scheduling to accommodate your needs. If you're passionate about customer service and want to be part of an iconic global brand, to join blithequark's remote team! Submit your resume and cover letter, detailing your customer service experience, and why you're a great fit for this position. Equal Employment Opportunityblithequark is an equal employment opportunity employer and welcomes applications from diverse candidates.We are committed to creating an inclusive environment where everyone can thrive.