Experienced Part-time Chat Specialist – Automotive and Recreational Vehicle Sales, Service, and Finance
At blithequark, we're on a mission to revolutionize the way people interact with automotive and recreational vehicle dealerships online. As a Part-time Chat Specialist, you'll play a vital role in representing our dealer clients favorably online, turning website traffic into leads, and driving revenue for their businesses. If you're a positive, energetic, and tech-savvy individual with a passion for great customer service, we want to hear from you! About blithequarkblithequark is a leading provider of innovative solutions for the automotive and recreational vehicle industries.Our team is dedicated to delivering exceptional customer experiences, and we're committed to creating a relaxed, yet professional and fun work environment. We're seeking like-minded individuals who share our passion for technology, customer service, and making a difference in the lives of our customers. ResponsibilitiesAs a Part-time Chat Specialist, you'll be responsible for:* Handling a wide variety of customer inquiries via online chat, providing accurate information about products and services, and narrowing down on appointment information to schedule appointments.* Developing and maintaining a knowledge base of the ever-evolving products and services, staying up-to-date on industry trends and developments. * Capturing customer contact information for lead generation and client review, summarizing interactions based on customer needs for client review. * Utilizing your strong written and verbal communication skills to provide exceptional customer service, resolving issues and concerns in a timely and professional manner. * Working collaboratively with our team to achieve sales and customer satisfaction goals, adapting to change and enjoying a quick-paced work environment.QualificationsTo be successful in this role, you'll need:* Previous experience in retail customer service or the automotive industry (although not necessary, it's a plus). * The ability to type at least 35 WPM, with 40 and above preferred. * Basic internet and window-based computer skills, with a strong ability to multitask and adapt to new technology. * A positive and professional demeanor, with excellent written and verbal communication skills. * The ability to adapt to change and enjoy a quick-paced work environment, with gaming experience a plus.RequirementsTo apply for this role, you'll need to:* Attend 4 weeks of training, Tuesday-Saturday, between the hours of 10:00am-6:30pm CST. * Work 5-hour time blocks daily after completing training. * Meet the typing speed requirement of at least 35 WPM, with 40 and above preferred. * Possess a positive and professional demeanor, with excellent written and verbal communication skills. * Be able to adapt to change and enjoy a quick-paced work environment. * Have gaming experience (although not required, it's a plus).BenefitsAs a Part-time Chat Specialist at blithequark, you'll enjoy:* A relaxed, yet professional and fun work environment. * Opportunities for career growth and development, with a focus on customer service and sales. * A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in this role. * A competitive salary and benefits package, including:+ Onsite dining and medical center. + Fitness center and sports leagues. + Volunteering initiatives through our Associate Foundation.+ A non-smoking environment. + Opportunities for advancement and professional growth. If you're a motivated and customer-focused individual with a passion for technology and the automotive industry, we want to hear from you! by clicking the link below: Don't miss out on this exciting opportunity to and make a difference in the lives of our customers. and take the first step towards a rewarding and challenging career with blithequark!