Experienced Overnight Pharmacy Technician Data Entry and Customer Service Specialist – Delivering Exceptional Patient Care with blithequark

Introduction to blithequark At blithequark, we are driven by a singular purpose: to bring heart to every moment of health care. This guiding principle shapes our commitment to delivering enhanced, human-centric health care in a rapidly changing world. Our brand, with heart at its core, sends a personal message that how we deliver our services is just as important as what we deliver. We empower every team member to feel valued by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable.Job Overview We are seeking an experienced and compassionate Overnight Pharmacy Technician Data Entry and Customer Service Specialist to at blithequark. As a key member of our front-end team, you will perform critical order entry tasks, collaborate with other team members in the medication dispensing process, and provide exceptional customer service in our closed-door pharmacy setting. If you are passionate about delivering outstanding patient care and thrive in a supportive and innovative team environment, we encourage you to apply for this rewarding opportunity.Day in the Life As an Overnight Pharmacy Technician Data Entry and Customer Service Specialist with blithequark, your day will be filled with a variety of challenging and rewarding tasks. Some of your key responsibilities will include: Triage customer service requests by department, urgency, and information/response required, ensuring timely and effective issue resolution. Calculate and/or verify correct dosage based on prescriptions, utilizing your knowledge and skills to ensure accuracy and patient safety.Assist in reviewing narcotic prescriptions to ensure they are processed in a timely manner, maintaining the highest standards of compliance and regulatory adherence. Provide dispensing pharmacists with critical information regarding allergies, drug interactions, therapeutic duplications, and other items flagged by the computer system, contributing to the safe and effective dispensing of medications. Create and maintain accurate customer records, ensuring that all patient information is up-to-date and readily available to support exceptional patient care.The Team and Benefits At blithequark, we pride ourselves on providing care to those in skilled nursing facilities, assisted living communities, and chronic care settings. Although our pharmacies are not open to the public, you will work alongside a talented team of professionals in a supportive environment that is aligned with our company's mission. We offer a comprehensive range of benefits, including: Competitive pay and comprehensive benefits package. Paid training, tuition support, and cross-training opportunities to support your professional growth and development.FREE business, leadership, and development courses to enhance your skills and knowledge. Employee discount programs and affordable back-up child and elder care services to support your work-life balance. Up to $10,000 reimbursement for expenses related to building a family, including adoption, surrogacy, and doula services (for employees working 30+ hours per week). Qualifications To be successful in this role, you will need to possess the following qualifications: EssentialQualifications: Certification, licensure, or registration as a pharmacy technician, or as required by state law.One (1) or more years of experience as a pharmacy technician or working in a call center environment. PreferredQualifications: Prior experience in the long-term care industry, with a deep understanding of the unique challenges and opportunities in this setting. PTCB National Certification, demonstrating your expertise and commitment to the field of pharmacy technology. Verifiable High School Diploma or GED, with a strong foundation in mathematics, science, and communication. Skills and Competencies To excel in this role, you will need to possess a range of skills and competencies, including: Strong attention to detail and ability to maintain accuracy in a fast-paced environment.Excellent communication and customer service skills, with the ability to effectively interact with patients, pharmacists, and other healthcare professionals. Ability to work independently and as part of a team, with a strong commitment to collaboration and teamwork. Basic computer skills and familiarity with pharmacy software systems, with the ability to quickly learn and adapt to new technologies. Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions in a dynamic environment.Career Growth and Development At blithequark, we are committed to supporting the career growth and development of our team members. We offer a range of opportunities for professional development, including paid training, tuition support, and cross-training opportunities. Our goal is to help you achieve your career aspirations and make a meaningful contribution to the field of pharmacy technology. Work Environment and CultureOur work environment is built on a foundation of respect, empathy, and compassion.We believe in creating a positive and inclusive workplace culture that values diversity, promotes teamwork, and recognizes individual contributions. Our team members are self-disciplined, hardworking, curious, trustworthy, humble, and truthful, and we are committed to making blithequark a great place to work. Compensation and Benefits We offer a competitive compensation package, with a pay range of $17.00 - $28.46 per hour, depending on experience and qualifications. In addition to your base salary, you will be eligible for a range of benefits, including medical, dental, and vision coverage, 401(k) retirement savings plan, Employee Stock Purchase Plan, and paid time off.We also offer a range of well-being programs, education assistance, and discount programs to support your overall health and well-being. Conclusion If you are a motivated and compassionate pharmacy technician looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity with blithequark. As an Overnight Pharmacy Technician Data Entry and Customer Service Specialist, you will play a critical role in delivering exceptional patient care and supporting the success of our team.Join us in our mission to bring heart to every moment of health care and make a meaningful difference in the lives of our patients and communities.