Experienced Live Chat Data Entry Specialist – Remote Customer Service & Data Management

Are you a customer service enthusiast with a knack for data entry and a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy working with cutting-edge technology? If so, we invite you to join blithequark as a Live Chat Data Entry Specialist, where you'll play a vital role in shaping the customer journey and advancing your career in a dynamic remote work setting. About blithequark blithequark is a renowned global leader in the financial services industry, committed to excellence and customer satisfaction. With a rich history of innovation and a strong focus on employee growth and development, we offer a unique opportunity for talented individuals to and contribute to our mission of delivering exceptional experiences. Job Summary As a Live Chat Data Entry Specialist at blithequark, you will be responsible for efficiently and accurately handling customer inquiries and data entry tasks via live chat, while providing exceptional customer service and support. You will work remotely, collaborating with other team members and departments to ensure seamless communication and resolution of customer issues. Key Responsibilities • Engage with customers via live chat to address inquiries, resolve issues, and provide support in a professional and timely manner. • Enter and update customer information, transactions, and interactions accurately into the company's database or CRM system. • Collaborate with other team members and departments to ensure seamless communication and resolution of customer issues. • Adhere to company policies and procedures while maintaining confidentiality and data security standards. • Continuously strive to improve customer satisfaction by actively listening to feedback and implementing necessary improvements. • Utilize live chat software, CRM systems, and other relevant tools to efficiently manage customer interactions and data entry tasks. • Participate in ongoing training and development to enhance your skills and performance. Requirements • Proven experience in customer service or data entry roles, preferably in a live chat environment. • Excellent typing speed and accuracy. • Strong communication skills, both written and verbal. • Ability to multitask and prioritize tasks effectively in a fast-paced environment. • Proficiency in using live chat software, CRM systems, and other relevant tools. • High attention to detail and commitment to data accuracy and integrity. • Reliable internet connection and a suitable remote workspace. • Flexibility to work non-traditional hours as needed. Opportunity Benefits • Competitive hourly wage of $35 per hour, paid bi-weekly. • Remote work opportunity, allowing for a flexible work-life balance. • Comprehensive training and ongoing support to enhance your skills and performance. • Potential for career growth and advancement within the company. • Access to employee benefits, including healthcare, retirement plans, and discounts on blithequark products and services. • Joining a reputable and globally recognized company known for its commitment to excellence and customer satisfaction. Career Growth Opportunities At blithequark, we believe in investing in our employees' growth and development. As a Live Chat Data Entry Specialist, you'll have the opportunity to: • Develop your skills and expertise in customer service, data entry, and live chat software. • Collaborate with other team members and departments to drive business results and improve customer satisfaction. • Participate in ongoing training and development programs to enhance your performance and career prospects. • Explore opportunities for career advancement within the company, including promotions and new roles. Work Environment & Company Culture blithequark is committed to creating a dynamic and inclusive work environment that values diversity, equity, and inclusion. As a remote employee, you'll have the flexibility to work from anywhere, while still being part of a collaborative and supportive team. Our company culture is built on a foundation of: • Excellence: We strive for excellence in everything we do, from delivering exceptional customer experiences to driving business results. • Innovation: We encourage creativity, innovation, and experimentation to drive growth and improvement. • Collaboration: We believe in the power of teamwork and collaboration to achieve our goals and objectives. • Customer Focus: We're committed to putting our customers at the heart of everything we do, delivering exceptional experiences that meet their needs and exceed their expectations. If you're a motivated and customer-focused individual with a passion for data entry and live chat, we invite you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We look forward to hearing from you and exploring how you can contribute to our mission of delivering exceptional experiences. Equal Employment Opportunity blithequark is an equal employment opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from diverse candidates and are proud to be an inclusive and supportive workplace.