Experienced Live Chat Assistant – Customer Support & Sales Enablement at blithequark

Are you a friendly and outgoing individual with excellent communication skills? Do you enjoy helping people and resolving simple problems? If so, we invite you to of live chat assistants at blithequark, where you can work from the comfort of your own home and have the opportunity to grow your career. As a live chat assistant at blithequark, you will play a vital role in providing exceptional customer support and sales enablement to our clients. You will be responsible for responding to live chat messages on our clients' websites, answering customer questions, providing sales links, and offering discounts.Your goal will be to help people find the information they need and process their orders successfully. About blithequarkblithequark is a leading provider of innovative solutions and services to businesses across various industries. We pride ourselves on our commitment to excellence, customer satisfaction, and employee development. Our team is passionate about delivering exceptional results and making a positive impact on our clients' businesses. Key ResponsibilitiesAs a live chat assistant at blithequark, your key responsibilities will include:* Responding to live chat messages on our clients' websites, including answering customer questions, providing sales links, and offering discounts* Helping customers find the information they need and process their orders successfully* Working on the Squarespace platform and other social media channels to engage with customers and provide support* Following instructions and working independently to meet performance metrics and deadlines* Maintaining a high level of customer satisfaction and resolving simple problems in a timely and professional mannerEssential QualificationsTo succeed as a live chat assistant at blithequark, you will need:* Excellent communication and interpersonal skills* Ability to work independently and follow instructions* Reliable internet connection and a device that can access social media and website chat functions (phone, tablet, or laptop)* Basic computer skills and familiarity with online platforms* Ability to work flexible hours, including evenings and weekends (5-40 hours per week)* High school diploma or equivalent required; degree in a related field preferredPreferred QualificationsWhile not required, the following qualifications are preferred:* Previous experience in customer service or sales* Familiarity with social media platforms and online marketing* Basic knowledge of sales and marketing principles* Ability to work in a fast-paced environment and meet performance metrics and deadlinesSkills and CompetenciesTo succeed as a live chat assistant at blithequark, you will need to possess the following skills and competencies:* Excellent communication and interpersonal skills* Ability to work independently and follow instructions* Basic computer skills and familiarity with online platforms* Ability to work in a fast-paced environment and meet performance metrics and deadlines* Strong problem-solving and analytical skills* Ability to work collaboratively with others and provide exceptional customer supportCareer Growth Opportunities and Learning BenefitsAt blithequark, we are committed to employee development and career growth.As a live chat assistant, you will have the opportunity to:* Develop your skills and knowledge in customer service, sales, and marketing* Work with a variety of clients and industries, gaining experience and exposure to new areas* Participate in training and development programs to enhance your performance and career prospects* Collaborate with other team members to share best practices and ideasWork Environment and Company CultureAs a remote worker at blithequark, you will have the flexibility to work from the comfort of your own home.Our company culture is built on a foundation of:* Collaboration and teamwork* Innovation and creativity* Customer satisfaction and excellence* Employee development and career growth* Work-life balance and flexibilityCompensation, Perks, and BenefitsAs a live chat assistant at blithequark, you will receive:* Competitive hourly rate* Flexible work schedule (5-40 hours per week)* Remote work flexibility* Opportunities for career growth and development* Collaborative and supportive work environmentIf you are a friendly and outgoing individual with excellent communication skills, we invite you to apply for this exciting opportunity to of live chat assistants at blithequark.Please apply including your resume and a cover letter, to. We look forward to hearing from you!