Experienced Full Stack Customer Support Representative – Live Chat & Construction Industry

Are you a customer service enthusiast with a passion for the construction industry? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? Look no further! blithequark, a leading construction company, is seeking a highly motivated and customer-orientedRemote Live Chat Specialist to. This is a full-time, remote position that offers the opportunity to work from the comfort of your own home and gain valuable experience in the construction industry. About blithequarkblithequark is a forward-thinking construction company that prides itself on delivering exceptional customer service and innovative solutions to our clients.With a strong commitment to excellence and a passion for building strong relationships, we are dedicated to creating a positive and inclusive work environment that fosters growth and development. As aRemote Live Chat Specialist, you will be an integral part of our team, working closely with our clients and colleagues to provide top-notch support and service. Key ResponsibilitiesAs aRemote Live Chat Specialist, you will be responsible for providing exceptional customer service and support to our clients through live chat.Your main goal will be to assist clients with any inquiries or issues they may have, ensuring a positive and efficient experience. Your key responsibilities will include:* Engaging with clients through live chat, addressing their inquiries and concerns in a timely and professional manner* Providing accurate and detailed information about our services, products, and company policies* Troubleshooting technical issues and providing appropriate solutions* Collaborating with other team members to resolve complex customer issues* Maintaining a high level of customer satisfaction by building rapport and providing excellent service* Keeping detailed records of customer interactions and transactions* Continuously improving customer service skills and knowledge of the construction industryQualificationsTo be successful in this role, you will need to possess the following qualifications:* High school diploma or equivalent* Previous customer service experience is preferred but not required* Excellent written and verbal communication skills* Strong problem-solving and critical thinking abilities* Ability to multitask and work in a fast-paced environment* Basic knowledge of construction terminology is a plus* Proficient in using live chat software and other computer applications* Must have a reliable internet connection and a quiet workspace at homeWhy work for blithequark?* Opportunity to gain experience in the construction industry* Work from the comfort of your own home* Competitive salary and benefits package* Ongoing training and development opportunities* Supportive and collaborative team environment* Opportunity to work with a forward-thinking company that values innovation and customer serviceWhat we offerAs aRemote Live Chat Specialist at blithequark, you can expect:* A competitive salary and benefits package* Ongoing training and development opportunities to help you grow and develop in your career* A supportive and collaborative team environment that values open communication and teamwork* The opportunity to work with a forward-thinking company that values innovation and customer service* A flexible and remote work arrangement that allows you to work from the comfort of your own homeIf you are a self-starter with a passion for customer service and looking for a remote position in the construction industry, we want to hear from you!to as aRemote Live Chat Specialist at blithequark. Equal Employment Opportunityblithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.