Experienced Data Entry Specialist – REMS Call Center Operations (Remote)

Are you a detail-oriented and tech-savvy individual with a passion for data entry and healthcare? Do you thrive in fast-paced environments and enjoy working collaboratively with a team? If so, we invite you to join blithequark's REMS call center operations as a Data Entry Specialist. In this role, you will play a vital part in ensuring the timely and accurate entry of sensitive program and patient data related to Risk Evaluation and Mitigation Strategy (REMS) requirements. Your work will directly support compliance with FDA regulations and contribute to patient safety in accessing specialty pharmaceutical products. About blithequark blithequark is a leading organization in the pharmaceutical industry, dedicated to providing innovative solutions and exceptional service to our clients and patients. Our REMS call center operations are designed to support the safe and effective use of specialty pharmaceutical products, and we are committed to excellence in all aspects of our work. As a Data Entry Specialist, you will be part of a dynamic team that is passionate about making a difference in the lives of patients and healthcare professionals. Key Responsibilities As a Data Entry Specialist, you will be responsible for: * Accurately entering data from healthcare provider (HCP), patient, and/or pharmacy interactions into the REMS database systems * Reviewing and verifying documentation to ensure it aligns with REMS program requirements * Escalating discrepancies or incomplete information in accordance with standard operating procedures (SOPs) * Managing multiple channels, requests, or tasks, prioritizing, organizing, and executing them efficiently and effectively * Demonstrating proficient use of technology to enable accurate, timely, and compliant documentation as it relates to activities * Ensuring all activities are conducted and properly executed in a manner that is strictly compliant with all MLS, client, and industry mandated rules and regulations * Handling and managing sensitive information and patients' Personal Health Information (PHI) responsibly and within MLS and client compliance parameters * Working and communicating cohesively within a team to identify collaborative opportunities and enable process improvement Essential Qualifications * High school diploma or equivalent required; Associate or Bachelor's degree preferred * 1-3 years of data entry or administrative experience; prior experience in a healthcare, pharmaceutical, or REMS environment strongly preferred * Familiarity with medical terminology, patient support programs, or REMS a plus * Ability to quickly learn and accurately retain knowledge in numerous data entry systems * Optimistic, upbeat, and enthusiastic in times of challenge and constant change * Highly adaptable, flexible, and ability to prioritize multiple tasks * Ability to proactively identify potential issues, risks, and implementation concerns * Ability to multitask, organize, and prioritize in a fast-paced environment, including follow-up tasks * Proficiency with the Internet, including the ability to perform searches with the use of multiple screens and browser tabs * Proficient with keyboarding skills with a minimum typing speed of 40 WPM Preferred Qualifications * Associate or Bachelor's degree in a related field (e.g., healthcare, business, or computer science) * Experience with REMS database systems or similar data entry systems * Certification in medical terminology or a related field * Experience working in a REMS or pharmaceutical environment Work Environment and Culture As a remote Data Entry Specialist, you will have the flexibility to work from home and enjoy a comfortable and quiet workspace. You will be part of a dynamic team that values collaboration, open communication, and continuous learning. Our work environment is designed to support your success and well-being, with a focus on work-life balance and employee satisfaction. Compensation and Benefits * Anticipated salary range: $21-23/hr * Momentum Life Sciences anticipates that the base salary for this position could range up to $23/hr, and will depend, in part, on the successful candidate's qualifications, including education, experience, and competency for the role. Some roles may include car allowance and eligibility to earn targeted bonus based on company or individual performance. If you are a motivated and detail-oriented individual with a passion for data entry and healthcare, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to. We look forward to hearing from you! Equal Employment Opportunity blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Note This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ```html About the Position This Data Entry Specialist will support our REMS call center operations. In this role, you will be responsible for timely and accurate entry of sensitive program and patient data related to Risk Evaluation and Mitigation Strategy (REMS) requirements. Your work will directly support compliance with FDA regulations and ensure patient safety in accessing specialty pharmaceutical products. Key Responsibilities Accurately enter data from healthcare provider (HCP), patient, and/or pharmacy interactions into the REMS database systems Review and verify documentation to ensure it aligns with REMS program requirements Escalate discrepancies or incomplete information in accordance with standard operating procedures (SOPs) Manage multiple channels, requests, or tasks, prioritizing, organizing, and executing them efficiently and effectively Demonstrate proficient use of technology to enable accurate, timely, and compliant documentation as it relates to activities Ensure all activities are conducted and properly executed in a manner that is strictly compliant with all MLS, client, and industry mandated rules and regulations Handle and manage sensitive information and patients' Personal Health Information (PHI) responsibly and within MLS and client compliance parameters Work and communicate cohesively within a team to identify collaborative opportunities and enable process improvement Essential Qualifications High school diploma or equivalent required; Associate or Bachelor's degree preferred 1-3 years of data entry or administrative experience; prior experience in a healthcare, pharmaceutical, or REMS environment strongly preferred Familiarity with medical terminology, patient support programs, or REMS a plus Ability to quickly learn and accurately retain knowledge in numerous data entry systems Optimistic, upbeat, and enthusiastic in times of challenge and constant change Highly adaptable, flexible, and ability to prioritize multiple tasks Ability to proactively identify potential issues, risks, and implementation concerns Ability to multitask, organize, and prioritize in a fast-paced environment, including follow-up tasks Proficiency with the Internet, including the ability to perform searches with the use of multiple screens and browser tabs Proficient with keyboarding skills with a minimum typing speed of 40 WPM Preferred Qualifications Associate or Bachelor's degree in a related field (e.g., healthcare, business, or computer science) Experience with REMS database systems or similar data entry systems Certification in medical terminology or a related field Experience working in a REMS or pharmaceutical environment Work Environment and Culture As a remote Data Entry Specialist, you will have the flexibility to work from home and enjoy a comfortable and quiet workspace. You will be part of a dynamic team that values collaboration, open communication, and continuous learning. Our work environment is designed to support your success and well-being, with a focus on work-life balance and employee satisfaction. Compensation and Benefits Anticipated salary range: $21-23/hr Momentum Life Sciences anticipates that the base salary for this position could range up to $23/hr, and will depend, in part, on the successful candidate's qualifications, including education, experience, and competency for the role. Some roles may include car allowance and eligibility to earn targeted bonus based on company or individual performance. If you are a motivated and detail-oriented individual with a passion for data entry and healthcare, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to. We look forward to hearing from you! Equal Employment Opportunity blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. ```