Experienced Customer Service Representative – Temp to Hire Opportunity with blithequark
Are you a customer-focused individual with excellent communication skills and a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join blithequark as a Customer Service Representative in our Beaumont office. This temp to hire position offers a unique opportunity to grow your career, develop new skills, and become an integral part of our dynamic team. About blithequarkblithequark is a leading provider of innovative solutions and services, dedicated to empowering businesses and individuals to achieve their full potential.Our team is comprised of talented professionals who share a common goal: to deliver exceptional results, foster meaningful relationships, and drive growth. As a Customer Service Representative at blithequark, you will be part of a collaborative and supportive environment that encourages creativity, innovation, and continuous learning. Job ResponsibilitiesAs a Customer Service Representative with blithequark, you will be responsible for providing top-notch service to our clients, ensuring their needs are met, and exceeding their expectations.Your key responsibilities will include:* Receptionist: Greet clients and visitors, manage incoming calls, and respond to emails in a timely and professional manner. * Customer Service: Respond to client inquiries, resolve issues, and provide solutions to ensure customer satisfaction. * Account Setup: Assist with setting up new accounts, processing transactions, and maintaining accurate records. * Decision Making: Use your problem-solving skills to help customers with online orders, making informed decisions to resolve issues efficiently.* Miscellaneous Tasks: Assist with various projects and tasks as assigned, demonstrating flexibility and a willingness to learn. * Great Customer Service: Provide exceptional service, ensuring every interaction is positive, friendly, and professional. Job QualificationsTo succeed in this role, you will need to possess the following qualifications:* Education: A high school diploma or equivalent is required. * Experience: General accounting or office management experience is preferred, but not necessary.* Skills:+ Excellent organizational, time-management, and communication skills. + General knowledge of bolthires Word, Excel, and bolthires Docs is preferred. + Ability to work in a fast-paced environment with multiple priorities. * Attitude: A caring, customer-focused attitude is essential, with a "smile" in your voice and a willingness to go above and beyond. * Desire to Advance: A desire to learn new skills, take on new responsibilities, and grow with the company. * Clean Background: A clean background and the ability to pass a drug test are required.Essential Job FunctionsAs a Customer Service Representative with blithequark, you will need to:* Sit for Extensive Periods: Be able to sit for extended periods, with regular breaks to stretch and move around. * Use Equipment: Operate a multi-line phone system, fax machines, copy machines, and computers with ease. * Work in a Noisy Environment: Thrive in a noisy environment with other employees who are also on the phone. * Multitask: Ability to multitask, prioritizing tasks and managing multiple responsibilities.* Maintain Regular Attendance: Regular, predictable attendance is essential for this role. * Lift 10-20lbs: Ability to lift light to moderate weights, as needed. Why Join blithequark? As a Customer Service Representative with blithequark, you will enjoy:* Competitive Pay: $18 per hour, with opportunities for advancement and salary increases. * Temp to Hire Opportunity:The possibility of converting to a permanent position, with benefits and a stable career path. * Dynamic Work Environment: A fast-paced, collaborative environment that encourages creativity, innovation, and growth.* Opportunities forAdvancement: A clear path for career advancement, with training and development opportunities to help you succeed. * Benefits and Perks: A comprehensive benefits package, including health insurance, paid time off, and more. If you are a motivated, customer-focused individual with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!at blithequark and start your journey to a rewarding and challenging career in customer service. We can't wait to meet you!