Experienced Customer Service Representative – Sneaker and Athletic Apparel Specialist

Are you passionate about sneakers, athletic clothing, and delivering exceptional customer experiences? Do you thrive in fast-paced retail environments where no two days are ever the same? If so, we invite you to join the dynamic team at blithequark as an Experienced Customer Service Representative – Sneaker and Athletic Apparel Specialist. About blithequarkAs a leading name in the athletic footwear, apparel, and accessories domain, blithequark operates globally with a reach extending to over 20 countries.We are committed to providing premium merchandise sourced from top brands, driven by a passion for sports and cultural integration. Our goal is to inspire and empower the youth segment, creating interactive shopping experiences that celebrate sneaker culture and stay at the cutting edge of trends. Job OverviewAs an Experienced Customer Service Representative – Sneaker and Athletic Apparel Specialist, you will be an essential member of our team, adding enthusiasm and knowledge to the sales floor. Your success will be measured through personal and team productivity goals, as well as your capability to offer top-notch customer service.You will be responsible for enhancing customer satisfaction levels by staying well-versed in product knowledge and trends, establishing a comfortable environment to engage customers, and achieving remarkable results in sales and productivity metrics. Responsibilities• Enhance customer satisfaction levels by staying well-versed in product knowledge and trends, including new product releases and upcoming events. • Establish a comfortable environment to engage customers in natural conversations and assess their needs, providing informed guidance on footwear, apparel, and accessories.• Achieve remarkable results in sales and productivity metrics, consistently meeting or exceeding targets. • Offer informed guidance on footwear, apparel, and accessories to help customers shop with clarity and understanding, ensuring a seamless shopping experience. • Stay up-to-date on new products, promotions, and events, ensuring the store is well-kempt, organized, and visually appealing to visitors. • Promote a culture of teamwork and positivity in the workplace, fostering a collaborative and supportive environment.Qualifications• Experience in retail or customer service spanning a period of 0-3 years, with a proven track record of delivering exceptional customer experiences. • Enthusiasm about sneakers, style, and the world of athletics, with a passion for staying up-to-date on the latest trends and releases. • Self-assurance and ease in customer interactions, with the ability to build rapport and establish trust with customers. • Showing initiative and a go-getter mindset in getting things done, with a willingness to take on new challenges and responsibilities.• Flexibility in scheduling, encompassing nights, weekends, and holidays, with a commitment to meeting the needs of the business. Benefits• 30-50% Employee Discount on blithequark merchandise. • Salary for Time Off and Paid Parental Absence, ensuring work-life balance and supporting employees through life's milestones. • Weekly Pay, providing regular and predictable income. • Incorporation of medical, dental, and life insurance protection, ensuring employees' physical and financial well-being. • Professional Development Opportunities forCareer Progress, including training, mentorship, and opportunities for advancement.Work Environment and Company CultureAt blithequark, we are committed to creating an inclusive and supportive work environment that celebrates individual differences and encourages the professional development of each team member. Our company culture is built on the values of teamwork, positivity, and a passion for delivering exceptional customer experiences. We believe in fostering a collaborative and supportive environment that allows employees to grow and thrive in their careers. Compensation and PerksWe offer a competitive salary and benefits package, including a 30-50% Employee Discount on blithequark merchandise.Our employees also enjoy salary for Time Off and Paid Parental Absence, weekly pay, and incorporation of medical, dental, and life insurance protection. If you are passionate about sneakers, athletic clothing, and delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to [maximumhirings.com/viewjob/iphib0dwj6aa-d7562f7648fa88a-cc2d65965b4667f0a](Equal Employment Opportunityblithequark is an equal employment opportunity employer, committed to fostering diversity and inclusion among our workforce.We stand against any form of discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Our vision is to create an environment that celebrates individual differences and encourages the professional development of each team member.