Experienced Customer Service Leaders/Benefits Specialists – Remote Opportunity to Thrive at blithequark

Are you a results-driven, customer-centric professional with a passion for delivering exceptional service and building lasting relationships? Do you have a knack for explaining complex information in a clear and compassionate manner? If so, we invite you to join blithequark as a Customer Service Leader/Benefits Specialist, where you'll have the opportunity to make a meaningful impact on our customers' lives while advancing your career in a dynamic and supportive environment. About blithequark blithequark is a leading provider of innovative solutions and services that empower individuals and families to achieve their goals and protect their well-being. Our team of dedicated professionals is committed to delivering exceptional customer experiences, and we're seeking like-minded individuals to join our ranks. As a Customer Service Leader/Benefits Specialist, you'll be part of a collaborative and fast-paced team that's passionate about making a difference in the lives of our customers. Key Responsibilities As a Customer Service Leader/Benefits Specialist at blithequark, you'll be responsible for: * Delivering and explaining clients' benefits enrolled in a customized protection plan, ensuring they understand the value and features of their coverage * Navigating the sales cycle, from initial contact to closing the deal, to build strong relationships and drive sales growth * Conveying complex information clearly and compassionately, addressing customer inquiries and concerns in a timely and professional manner * Staying up-to-date with current policies and procedures to provide accurate information to customers and ensure seamless service delivery * Building lasting customer relationships through personalized interactions, proactive communication, and a customer-focused mindset * Cultivating new sales opportunities through professional networking, gathering referrals, and leveraging industry knowledge to drive growth and revenue Essential Qualifications To succeed as a Customer Service Leader/Benefits Specialist at blithequark, you'll need: * A strong desire to help others and make a positive impact on customers' lives * Excellent written and verbal communication skills, with the ability to convey complex information clearly and compassionately * Strong organizational skills, with a proactive and customer-focused mindset * Self-motivation, with a desire to WIN and achieve personal and professional goals * Coachability and a commitment to high integrity, with a willingness to learn and grow with our team * A strong work ethic, with the ability to work independently and as part of a team Preferred Qualifications While not required, the following qualifications will make you an even stronger candidate: * Experience in customer service, sales, or a related field, with a proven track record of success * Knowledge of benefits and insurance products, with the ability to explain complex information in a clear and concise manner * Strong networking and relationship-building skills, with a proven ability to cultivate new sales opportunities * A bachelor's degree or higher in a related field, such as business, communications, or a related field Skills and Competencies To excel as a Customer Service Leader/Benefits Specialist at blithequark, you'll need to possess the following skills and competencies: * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues * Strong problem-solving and analytical skills, with the ability to navigate complex issues and find creative solutions * A customer-focused mindset, with a commitment to delivering exceptional service and exceeding customer expectations * Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously * A strong work ethic, with a willingness to learn and grow with our team Career Growth Opportunities and Learning Benefits At blithequark, we're committed to helping our employees grow and develop their careers. As a Customer Service Leader/Benefits Specialist, you'll have access to: * Ongoing training and development opportunities, including industry-leading training programs and coaching from experienced professionals * A comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off * A collaborative and supportive work environment, with opportunities to build strong relationships with colleagues and contribute to team success * A competitive salary and bonus structure, with opportunities for advancement and career growth Work Environment and Company Culture blithequark is a dynamic and supportive work environment that values collaboration, innovation, and customer satisfaction. Our team is passionate about making a difference in the lives of our customers, and we're committed to creating a workplace that's inclusive, diverse, and fun. As a Customer Service Leader/Benefits Specialist, you'll have the opportunity to work from home, with a flexible schedule that allows you to balance work and personal responsibilities. Compensation, Perks, and Benefits As a Customer Service Leader/Benefits Specialist at blithequark, you'll receive a competitive salary and bonus structure, as well as a comprehensive benefits package that includes: * Medical, dental, and vision coverage * 401(k) matching and paid time off * A flexible work schedule that allows you to balance work and personal responsibilities * Ongoing training and development opportunities, including industry-leading training programs and coaching from experienced professionals * A collaborative and supportive work environment, with opportunities to build strong relationships with colleagues and contribute to team success If you're a motivated and customer-focused professional with a passion for delivering exceptional service and building lasting relationships, we invite you to apply for the Customer Service Leader/Benefits Specialist role at blithequark. Please apply including your resume and a cover letter, to. We can't wait to hear from you!