Experienced Customer Service Associate / Cashier – Retail Sales and Customer Experience Expert

At blithequark, we are committed to delivering exceptional customer experiences that exceed our customers' expectations. As a dedicated and enthusiastic Customer Service Associate / Cashier, you will play a vital role in creating a positive shopping experience for our customers, ensuring their satisfaction, and contributing to the overall success of our retail operations. About blithequarkblithequark is a dynamic and innovative retail company that values its customers, employees, and community. We strive to create a work environment that is inclusive, supportive, and empowering, where our employees can grow and develop their skills.Our mission is to provide our customers with an exceptional shopping experience, offering a wide range of products and services that meet their needs and exceed their expectations. ResponsibilitiesAs a Customer Service Associate / Cashier at blithequark, you will be responsible for:* Greeting customers warmly and providing assistance with their inquiries and purchases, ensuring a positive and welcoming shopping experience. * Operating the cash register and handling cash transactions accurately, following proper cash handling procedures to minimize errors and ensure customer satisfaction.* Processing sales transactions using the POS system, including returns and exchanges, while maintaining a high level of accuracy and efficiency. * Maintaining knowledge of current promotions, products, and services to effectively sell and upsell items to customers, driving sales and revenue growth. * Ensuring the checkout area is clean, organized, and stocked with necessary supplies, maintaining a high level of store appearance and cleanliness. * Assisting in inventory management by restocking shelves and conducting regular inventory checks, ensuring accurate stock levels and minimizing stockouts.* Providing excellent phone etiquette when answering customer calls and addressing their concerns or questions, resolving issues promptly and professionally. * Collaborating with team members to achieve store goals and maintain a positive work environment, promoting teamwork and communication. * Supervising junior staff as needed, providing guidance and support in their roles, and contributing to their development and growth. Skills and QualificationsTo succeed as a Customer Service Associate / Cashier at blithequark, you will need:* Proven experience in retail sales or customer service, with a strong track record of delivering exceptional customer experiences.* Proficiency in operating cash registers and handling cash transactions accurately, with a strong understanding of retail math and inventory management. * Excellent phone etiquette and verbal communication skills, with the ability to resolve customer issues promptly and professionally. * Ability to sell products effectively while maintaining a customer-focused approach, driving sales and revenue growth. * Experience with supervising or training team members is a plus, with a strong ability to guide and support junior staff.* Detail-oriented with strong organizational skills to manage multiple tasks efficiently, prioritizing tasks and meeting deadlines. * A positive attitude and willingness to learn in a fast-paced environment, with a strong commitment to delivering exceptional customer experiences. Career Growth Opportunities and Learning BenefitsAt blithequark, we are committed to the growth and development of our employees. As a Customer Service Associate / Cashier, you will have opportunities to:* Develop your skills and knowledge in retail sales, customer service, and inventory management.* Take on additional responsibilities and leadership roles, such as supervising junior staff or leading projects. * Participate in training and development programs, including workshops, webinars, and conferences. * Collaborate with cross-functional teams to drive business results and achieve company goals. * Enjoy a competitive salary and benefits package, including health insurance, paid time off, and retirement savings. Work Environment and Company CultureAt blithequark, we value our employees and strive to create a work environment that is inclusive, supportive, and empowering.Our company culture is built on the following values:* Customer focus: We are committed to delivering exceptional customer experiences that exceed our customers' expectations. * Teamwork: We believe in the power of teamwork and collaboration to drive business results and achieve company goals. * Innovation: We encourage creativity and innovation, embracing new ideas and approaches to drive growth and improvement. * Integrity: We operate with integrity, honesty, and transparency, upholding the highest standards of ethics and conduct.* Respect: We value and respect our employees, customers, and community, promoting a culture of inclusivity and diversity. Compensation and BenefitsAs a Customer Service Associate / Cashier at blithequark, you will enjoy a competitive salary and benefits package, including:* Hourly rate: $15.80 - $16.00 per hour* Expected hours: 20 – 30 per week* Shifts: Day shift, evening shift, and morning shift* Work location: In person* Benefits: Health insurance, paid time off, and retirement savingsIf you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for the Customer Service Associate / Cashier role at blithequark.Please apply including your resume and a cover letter, to. We look forward to hearing from you!