Experienced Customer Service and Sales Representative - Remote Opportunity at blithequark
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we invite you to of Customer Experience Champions at blithequark, a forward-thinking organization dedicated to helping individuals and organizations drive growth and achieve their goals. About blithequarkAt blithequark, we believe that business management is a continuous process that requires careful planning and goal accomplishment.Our team of experts works closely with clients to understand their unique needs and develop tailored solutions that drive results. With a focus on building strong relationships and delivering exceptional service, we've established ourselves as a trusted partner in the industry. As a Customer Service and Sales Representative at blithequark, you'll have the opportunity to work from home and enjoy a flexible, growth-oriented work environment. Our team is diverse, community-minded, and committed to helping our colleagues grow and develop their skills.We offer a range of benefits, including:* FREE licensing course and paid study time* All state licensing exam fees covered by blithequark* Yearly renewal of license provided by blithequark* Company-provided computer once you've secured your license* Competitive performance bonus opportunities and benefits* Flexible and growth-oriented study sessions* Diverse and community-minded organization* Knowledgeable, encouraging, supportive, and present leadership* Career-growth and lots of learning opportunities for aspiring mindsWhat You'll Be DoingAs a Customer Experience Champion at blithequark, you'll be responsible for providing exceptional customer service and sales support to individuals and organizations across the country.Your primary responsibilities will include:* Assisting individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs* Providing full lifecycle customer service and sales, including accepting inbound calls and making outbound calls to provide follow-up support* Responding to customer inquiries with compassion and active listening, and selecting the best solution in an efficient manner* Identifying additional needs customers may have and helping them to upgrade products or servicesWhy You?What You BringTo succeed in this role, you'll need to possess:* High speed internet access (>15 mbps)* Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam* Ability to maintain and follow strict personal privacy for customer information* Strong customer service orientation* High school diploma or equivalent (with education, more is better)* Handy with MS Windows and other computer applicationsPhysical and Mental DemandsThe physical and mental demands of this role include:* Operating a computer, phone, and other office machinery* Driving to households and walking from car to household* Thinking, learning, and concentrating effectively and frequently communicating with other people* Frequently moving about inside and travel between households* Ability to handle the stress associated with meeting frequent, multiple, and tight deadlines* Ability to work a varied schedule, including evening and weekend hours based on project needs* Consistent demonstration of mental stability and ability to have regular, reliable, and predictable attendanceTotal Rewards PackageAt blithequark, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package that includes:* Competitive base salary* Generous paid time off policy* Merit-based annual increases* Bonus opportunities* Robust recognition program* Competitive range of insurance plans (including health, dental, and life insurance)* Access to retirement savings programs such as a 401(k) plan and a health savings account* Financial assistance with infertility treatments* Employee assistance program* Numerous other offerings to support a healthy work-life balanceReasonable AccommodationsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, per blithequark procedure 4.2.1.If you're a motivated, customer-focused individual with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity at blithequark. Click the link below to register your interest and take the first step towards a rewarding career with our team.