Experienced Customer Service and Sales Professional – Building Strong Relationships and Driving Sales Growth at blithequark

Remote Full-time
Are you a people person with a passion for delivering exceptional customer experiences and driving sales growth? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! blithequark is seeking a highly motivated and customer-focused Customer Service and SalesProfessional to. About blithequarkblithequark is a leading provider of innovative solutions and services to individuals and businesses across various industries. Our commitment to excellence, customer satisfaction, and employee development has earned us a reputation as a trusted partner and employer of choice.With a strong focus on teamwork, collaboration, and continuous learning, we strive to create a work environment that inspires growth, creativity, and innovation. Job SummaryAs a Customer Service and SalesProfessional at blithequark, you will play a critical role in delivering exceptional customer experiences, driving sales growth, and building strong relationships with our customers. You will be responsible for providing fast, friendly service by actively seeking out customers to assess their needs and provide assistance.You will learn about our products and services using our tools and provide information to customers to sell an entire project. You will also maintain the in-stock condition of assigned areas, ensure they are clean, shop-able, and safe, and provide a safe working and shopping environment by following all safety policies and standards. Key Responsibilities* Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance* Learn about products and services using our tools and provide information to customers to sell an entire project* Maintain the in-stock condition of assigned areas, ensuring they are clean, shop-able, and safe* Provide a safe working and shopping environment by following all safety policies and standards* Work in cooperation with Department Supervisors and other associates in their department as well as other departments* Handle customer inquiries and resolve issues in a timely and professional manner* Meet or exceed sales targets and customer satisfaction goals* Participate in ongoing training and development programs to enhance product knowledge and sales skills* Collaborate with cross-functional teams to achieve business objectives and improve customer experiencesEssential Qualifications* High school diploma or equivalent required; associate's or bachelor's degree preferred* 1-2 years of customer service or sales experience in a retail or related environment* Excellent communication, interpersonal, and problem-solving skills* Ability to work in a fast-paced environment and adapt to changing priorities* Strong product knowledge and sales skills* Ability to lift up to 50 pounds and stand for long periods* Availability to work a variety of shifts, including weekends and holidaysPreferred Qualifications* Experience in a retail or sales environment, particularly in the building materials or home improvement industry* Knowledge of building codes, safety regulations, and industry standards* Certification in customer service or sales, such as Certified Customer Service Representative (CCSR) or Certified SalesProfessional (CSP)* Bilingual or multilingual skills* Experience with sales software and technology, such as CRM systems and sales analytics toolsSkills and Competencies* Strong communication and interpersonal skills* Ability to work in a team environment and build strong relationships with customers and colleagues* Strong problem-solving and analytical skills* Ability to adapt to changing priorities and work in a fast-paced environment* Strong product knowledge and sales skills* Ability to lift up to 50 pounds and stand for long periods* Availability to work a variety of shifts, including weekends and holidaysCareer Growth Opportunities and Learning Benefits* Ongoing training and development programs to enhance product knowledge and sales skills* Opportunities for career advancement and professional growth* Collaborative and supportive work environment* Competitive compensation and benefits package* Recognition and rewards for outstanding performance and contributions to the teamWork Environment and Company Culture* blithequark is committed to creating a work environment that inspires growth, creativity, and innovation* Our company culture values teamwork, collaboration, and continuous learning* We strive to create a safe and inclusive work environment that promotes diversity, equity, and inclusion* Our stores are designed to provide a welcoming and engaging shopping experience for our customersCompensation, Perks, and Benefits* Competitive hourly rate and sales commissions* Opportunities for overtime pay and bonuses* Comprehensive benefits package, including medical, dental, and vision insurance* 401(k) retirement plan with company match* Paid time off and holidays* Employee discounts and perks* Recognition and rewards for outstanding performance and contributions to the teamIf you are a motivated and customer-focused individual with a passion for delivering exceptional customer experiences and driving sales growth, we encourage you to apply for this exciting opportunity.Please apply including your resume and a cover letter, to our careers website at [careers.blithequark.com]( We look forward to hearing from you!
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