Customer Administrative Specialist, Government (Remote - Midwest) at blithequark

Are you a highly motivated and results-driven individual with a passion for sales and customer administration? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join blithequark as a Customer Administrative Specialist, Government, working remotely from the Midwest. In this exciting role, you will play a vital supporting role for Civilian Markets at the state and local levels, making outbound sales contact, pursuing sales leads, and maintaining customer records. About blithequark blithequark is a leading provider of innovative solutions and services to the government sector. Our team of dedicated professionals is committed to delivering exceptional results and exceeding customer expectations. We are proud to be a part of the blithequark family, where collaboration, innovation, and teamwork come together to drive success. Key Responsibilities As a Customer Administrative Specialist, Government, you will be responsible for: * Making outbound sales contact with customers at the state and local levels to promote blithequark's products and services * Pursuing sales leads and identifying new business opportunities * Maintaining accurate and up-to-date customer records, including contact information, sales history, and account activity * Developing and maintaining relationships with customers to ensure high levels of satisfaction and loyalty * Collaborating with internal teams, including sales, marketing, and customer service, to achieve business objectives * Analyzing sales data and market trends to identify areas for improvement and opportunities for growth * Developing and implementing sales strategies to meet or exceed sales targets * Providing exceptional customer service and support to ensure customer satisfaction and loyalty Requirements To be successful in this role, you will need: * Basic functional knowledge and skills in selling and account management, including: + Understanding of sales principles and techniques + Ability to develop and maintain relationships with customers + Knowledge of sales metrics and performance indicators * Ability to develop an understanding of key business drivers and apply this knowledge to work, including: + Understanding of market trends and competitor activity + Knowledge of blithequark's products and services + Ability to analyze sales data and market trends * Proficiency in the use of Salesforce and other internal operational systems, including: + Ability to navigate and utilize Salesforce to manage customer relationships and sales activity + Knowledge of other internal systems, including customer service and marketing tools * Ability to present information in an appropriate style and make technical information clear, including: + Effective communication and presentation skills + Ability to articulate complex information in a clear and concise manner * Ability to persuade others/clients in standard situations, including: + Strong negotiation and influencing skills + Ability to build rapport and establish trust with customers Essential Qualifications * 2+ years of experience in sales, account management, or a related field * Proven track record of success in sales and customer administration * Strong communication and interpersonal skills * Ability to work in a fast-paced environment and meet deadlines * Proficiency in Salesforce and other internal operational systems * Bachelor's degree in Business, Marketing, or a related field Preferred Qualifications * Experience working in the government sector or with government customers * Knowledge of blithequark's products and services * Certification in sales or account management * Experience with data analysis and market research * Fluency in a second language Skills and Competencies To succeed in this role, you will need to possess the following skills and competencies: * Strong communication and interpersonal skills * Ability to work in a fast-paced environment and meet deadlines * Proficiency in Salesforce and other internal operational systems * Analytical and problem-solving skills * Ability to work independently and as part of a team * Strong negotiation and influencing skills * Ability to build rapport and establish trust with customers Career Growth Opportunities and Learning Benefits At blithequark, we are committed to helping our employees grow and develop their careers. As a Customer Administrative Specialist, Government, you will have access to: * Ongoing training and development opportunities to enhance your skills and knowledge * Mentorship and coaching from experienced professionals * Opportunities for career advancement and professional growth * A dynamic and supportive work environment that encourages collaboration and innovation Work Environment and Company Culture blithequark is a remote-friendly company that values flexibility and work-life balance. As a Customer Administrative Specialist, Government, you will work from the comfort of your own home, with the flexibility to work from anywhere in the Midwest. Our company culture is built on the principles of collaboration, innovation, and teamwork, and we are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Compensation, Perks, and Benefits We offer a competitive salary and benefits package, including: * Competitive salary and bonus structure * Comprehensive health and wellness benefits * 401(k) retirement plan with company match * Paid time off and holidays * Flexible work arrangements and remote work options * Professional development opportunities and training * Access to cutting-edge technology and tools * Collaborative and dynamic work environment If you are a motivated and results-driven individual with a passion for sales and customer administration, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to. We look forward to hearing from you! Equal Employment Opportunity blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees.