Student Customer Service Coordinator – Oxford Campus

Are you a motivated and enthusiastic individual with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments where no two days are the same? Look no further! blithequark's Rec Center Facilities is seeking a Student Customer Service Coordinator to. As a Student Associate, you will play a vital role in ensuring the safety and well-being of our patrons while promoting a positive and approachable atmosphere. About blithequarkblithequark is a major public university with a small college feel, creating environments for learning excellence and providing career opportunities in Oxford, Hamilton, Middletown, West Chester, and Luxembourg.Our faculty, staff, and student employees are the fuel that drives us! We rank first nationally among public universities for best teaching by U.S. News & World Report. Our opportunities for growth and advancement are not limited to students in the classroom. Our faculty, staff, and student employees are highly valued for their contribution toward the Miami experience. Job SummaryAs a Student Customer Service Coordinator, you will be the first point of contact for patrons and guests, ensuring their safety and well-being while maintaining a visibly positive and approachable composure.You will also serve as a first responder to accidents within the building, providing essential support and assistance. This is an excellent opportunity to develop your customer service skills, work in a dynamic environment, and make a positive impact on our community. Key Responsibilities* Greet patrons and guests, ensuring their safety and well-being while maintaining a visibly positive and approachable composure* Assist customers with various questions and problems in customer service areas* Perform basic cleaning responsibilities, including trash, equipment, and laundry* Special event set-up and operations* Maintain a clean and safe environment for all patrons by completing assigned shifts, duties, and enforcing facility policies* Serve as a first responder to accidents within the building, providing essential support and assistanceEssential Qualifications* Current American Red Cross CPR for theProfessional Rescuer, AED, and Standard First Aid certifications or obtained within the first 30 days of employment* BBP Certification obtained within the first 30 days of employment* Excellent communication and interpersonal skills* Ability to work in a fast-paced environment and adapt to changing situations* Strong problem-solving and conflict resolution skills* Ability to maintain confidentiality and handle sensitive informationPreferred Qualifications* Previous customer service experience, preferably in a high-volume environment* Experience working in a team environment and contributing to a positive team culture* Basic knowledge of facility operations and maintenance* Ability to lift up to 25 pounds and stand for long periodsSkills and Competencies* Excellent communication and interpersonal skills* Ability to work in a fast-paced environment and adapt to changing situations* Strong problem-solving and conflict resolution skills* Ability to maintain confidentiality and handle sensitive information* Basic knowledge of facility operations and maintenance* Ability to lift up to 25 pounds and stand for long periodsCareer Growth Opportunities and Learning Benefits* Opportunities for professional development and growth within blithequark* Access to training and development programs to enhance your skills and knowledge* Collaborative and supportive work environment* Flexible scheduling to accommodate your academic and personal needs* Competitive pay and benefits packageWork Environment and Company Culture* blithequark's Rec Center Facilities is a dynamic and fast-paced environment that values teamwork, innovation, and customer satisfaction* Our team is passionate about delivering exceptional customer service and creating a positive experience for our patrons* We offer a collaborative and supportive work environment that encourages open communication and feedback* Our facilities are modern and well-maintained, providing a safe and comfortable space for our patronsCompensation, Perks, and Benefits* Competitive hourly pay rate* Opportunities for professional development and growth within blithequark* Access to training and development programs to enhance your skills and knowledge* Collaborative and supportive work environment* Flexible scheduling to accommodate your academic and personal needs* Competitive benefits package, including health, dental, and vision insuranceIf you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.Please apply including your resume and cover letter, to Ron Siliko at [email protected]. Equal Opportunity/Affirmative Action Statementblithequark is an Equal Opportunity/Affirmative Action employer, committed to creating an inclusive and effective teaching, learning, research, and working environment for all. We encourage applications from minorities, women, protected veterans, and individuals with disabilities. Requests for reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560.Diversity Statementblithequark is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. For more information on blithequark's diversity initiatives, please visit the Office of Transformational and Inclusive Excellence webpage. Clery ActAs part of blithequark's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read blithequark's Annual Security & Fire Safety Report at: which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities.