Senior Manager / Manager, Business Analytics & Planning (Customer Experience) at blithequark

Are you a seasoned professional with a passion for data-driven decision making and a knack for driving business growth through customer experience? Do you have a proven track record of leading high-performing teams and collaborating with stakeholders to drive business success? If so, we invite you to join blithequark as a Senior Manager/Manager of Business Analytics & Planning (Customer Experience). As a key member of our team, you will play a critical role in shaping the future of our company and helping us bring the world closer together through experiences. About blithequark blithequark is a leading platform for experiences and travel services, dedicated to making the world a more connected and exciting place. With a global and diverse team, we are passionate about delivering exceptional customer experiences and driving business growth through data-driven decision making. Our company culture is built on a foundation of collaboration, innovation, and a commitment to excellence. Job Summary As a Senior Manager/Manager of Business Analytics & Planning (Customer Experience), you will be responsible for leading a team of analysts and collaborating with stakeholders to analyze business performance, derive insights, and improve customer experience. You will design processes, metrics, and dashboards to drive data-driven decision making and lead a team of analysts to enhance analytical capabilities. If you are a seasoned professional with a passion for data-driven decision making and a knack for driving business growth through customer experience, we encourage you to apply for this exciting opportunity. Key Responsibilities * Collaborate with stakeholders to analyze business performance, derive insights, and improve customer experience * Design processes, metrics, and dashboards to drive data-driven decision making * Lead a team of analysts to enhance analytical capabilities and drive business growth * Develop and implement data-driven strategies to improve customer experience and operational efficiency * Manage cross-functional stakeholder relationships and prioritize tasks effectively * Stay up-to-date with industry trends and best practices in business analytics and planning Requirements * Bachelor's Degree in quantitative analysis, statistics, business administration, or related disciplines * Minimum 5 years of strategy consulting, business intelligence/analytics, category/brand management, product management, sales operations/operations, or market/user research experience * Robust analytical abilities, capable of offering valuable insights and directing stakeholders on the correct methods for evaluating data * Experience in cross-functional stakeholder management with effective priority management * Experience in programming or analytic tools such as SQL, VBA, or Python * Familiarity with data visualization tools such as Tableau, Google Analytics, or Power BI Essential Qualifications * Proven track record of leading high-performing teams and driving business growth through data-driven decision making * Strong analytical and problem-solving skills, with the ability to communicate complex insights to stakeholders * Excellent stakeholder management and collaboration skills, with the ability to prioritize tasks effectively * Experience in managing cross-functional teams and driving business outcomes through data-driven strategies * Strong understanding of business analytics and planning principles, with the ability to design and implement data-driven solutions Preferred Qualifications * Master's Degree in quantitative analysis, statistics, business administration, or related disciplines * Experience in leading teams in a fast-paced, dynamic environment * Strong understanding of industry trends and best practices in business analytics and planning * Experience in managing budgets and resources effectively * Strong communication and presentation skills, with the ability to communicate complex insights to stakeholders Skills and Competencies * Strong analytical and problem-solving skills, with the ability to communicate complex insights to stakeholders * Excellent stakeholder management and collaboration skills, with the ability to prioritize tasks effectively * Strong understanding of business analytics and planning principles, with the ability to design and implement data-driven solutions * Experience in managing cross-functional teams and driving business outcomes through data-driven strategies * Strong communication and presentation skills, with the ability to communicate complex insights to stakeholders Career Growth Opportunities and Learning Benefits At blithequark, we are committed to helping our employees grow and develop their careers. As a Senior Manager/Manager of Business Analytics & Planning (Customer Experience), you will have access to a range of learning and development opportunities, including: * Regular training and development programs to enhance your analytical and problem-solving skills * Opportunities to work with a global and diverse team, with exposure to different cultures and perspectives * A dynamic and fast-paced work environment, with opportunities to drive business growth and innovation * A competitive salary and benefits package, with opportunities for career advancement and professional growth Work Environment and Company Culture blithequark is a dynamic and fast-paced work environment, with a global and diverse team. Our company culture is built on a foundation of collaboration, innovation, and a commitment to excellence. We are passionate about delivering exceptional customer experiences and driving business growth through data-driven decision making. Compensation, Perks, and Benefits We offer a competitive salary and benefits package, including: * A competitive salary and bonus structure * A comprehensive benefits package, including health insurance, retirement savings, and paid time off * Opportunities for career advancement and professional growth * A dynamic and fast-paced work environment, with opportunities to drive business growth and innovation * A global and diverse team, with exposure to different cultures and perspectives Conclusion If you are a seasoned professional with a passion for data-driven decision making and a knack for driving business growth through customer experience, we encourage you to apply for this exciting opportunity. As a Senior Manager/Manager of Business Analytics & Planning (Customer Experience) at blithequark, you will have the opportunity to lead a team of analysts, collaborate with stakeholders, and drive business growth through data-driven decision making. to and help us bring the world closer together through experiences.