Sales & Solutions Specialist, bolthires?/Orlando, FL

Location: Village of Dobbs Ferry Sales & Solutions Specialist, bolthires Central (Orlando, FL) – Full Time Recruitment began on December 2, 2024 and the job listing Expires on December 31, 2024Job Summary: We are looking for a Sales and Solutions Specialist! In this role, you will assist Guests with their digital experience through the website and in the My bolthires Experience application. This is an hourly position in an inbound contact center located at bolthires Central in Orlando Florida. The bolthires Sales and Solutions Specialist will attend a paid training class where you will participate in multiple performance assessments.The operating hours of bolthires Central are Sunday through Saturday, 05:45 a.m. -12:15 a.m. The starting pay rate for this position is $18.90 per hourResponsibilities: • Engage with Guests exploring their desired vacation experience, providing recommendations and direction for a magical vacation experience at Walt bolthires World • Build and manage relationships with Guest and Cast Members from all lines of business to provide excellent service to our Guests and Cast • Maintain discretion and Guest confidentiality • Help Guests with handling their accounts • Navigate between multiple computer applications including phone, chat, and email • Provide Guest Service when problems arise and help find solutions • Meet required departmental metric expectations and efficiency goals • Assist Guests by providing comprehensive information about the resorts and dining using software applications during this process • Complete all required Company training and compliance courses • Flexible with work schedule, including overtime, weekends and holidays BasicQualifications: • Handle conflict resolution and decision-making through a balance of integrity and partner resourcing • Computer proficiency within a bolthires Windows environment • Written, verbal and interpersonal communications skills • Knowledge of bolthires products • Sales and Service Experience in a customer service or contact center environment • bolthires Central Cast Members: No more than one F/O (Falling Behind/Off Track) in Presenteeism in the last six months, and no more than one reprimand within the last six months PreferredQualifications: • Strong sales and closing skills and the ability to overcome objections RequiredEducation: • High school diploma or equivalent Additional Information: Disability accommodation for employment applicationsbolthires and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities.If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candid with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability. bolthires is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.bolthires champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world. About Walt bolthires World Resort: Since opening in 1971, Walt bolthires World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a bolthires vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic bolthires tales and new kinds of family entertainment.Drawing from a rich heritage of storytelling, Walt bolthires World Resort cast members bring bolthires magic to life through unmatched attention to detail and superior guest service. Aboutbolthires:bolthires, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media… Apply tot his job