Remote Monitoring Center Technician 1

At NAES, you'll find engaging and challenging career opportunities in the power generation, renewable energy and industrial construction industry. At every level of the company, we share a common goal: To instill confidence in our clients through our steadfast commitment to safety, integrity and quality of work.As the largest independent operator of power facilities in the industry, we've come to be viewed as an employer of choice. We strive to attract and retain employees by offering competitive compensation, a comprehensive benefits package (including retirement) and promotional opportunities.SummaryThe RMC (Remote Monitoring Center) provides monitoring support for NAES Renewables fleet of PV power plants and battery systems by identifying equipment breakdowns and system underperformance through data collection and analysis. The Monitoring Technician 1 supports the RMC primarily through the creation of work orders for quick dispatch of Field Service Technicians.Monitoring Technicians work closely with Client Managers, Field Service Technicians, and Planning & Scheduling to keep sites running correctly. The ideal candidate is a self-starter with great analytical ability and organizational skills. They will have a proactive mindset, striving to find ways to improve site performance through data collection and analysis.Primary ResponsibilitiesContinuously monitor the operation of PV systems to minimize unplanned downtime, anticipate/solve problems in a timely manner, and identify opportunities for improvement.Remotely monitor fleet of facilities to identify breakdowns and performance issues which impact energy yield.Interface with Data Acquisition Systems (DAS) and Supervisory Control and Data Acquisition (SCADA) to identify and diagnose onsite issues, and to remotely access applicable equipment for potential reset or correction.Use of a Computerized Maintenance Management System (CMMS) for creating and tracking work orders, as well as facility maintenance history.Support senior RMC personnel with reviewing and prioritizing alarms & tickets.Communicate via telephone with Field Service Technicians for site check ins, site check outs, and to verify equipment operation in real time.Communicate current & historical operational status of PV systems with internal departments and/or external entities.Produce PV system failure history for vendor warranty purposes.Follow processes and procedures, including identifying methods to increase efficiency.Assist in the management of work order updates, ensuring that work orders get a timely responseAssist PV Performance Analyst with data gathering, analysis, and reportingConduct monitoring demonstrations for visiting customers and NAES/Itochu management.Other miscellaneous duties as assigned.CompensationThe initial compensation will range from $23.85 to $27.40 based on qualifications and experienceEducation and ExperienceRequired:Associates degree or equivalent experiencePreferred :Bachelor's degree in a STEM field1+ years relevant working experience in solar energy (control room operations a plus)Specific Skills and KnowledgeExcellent communication, organizational, multi-tasking, and people skills.Ability to create, understand, and utilize raw data analysis in Excel and internal software.Strong MS Office skills, especially Excel is a requirement.Salesforce reporting skills helpfulKnowledge of IT systems, database architecture, and software development processes and best practices is desired. Knowledge of both Windows based and Linux based systems also a plus.Experience with AlsoEnergy Power Track and PowerFactors Drive a plusPython experience helpful but not requiredAbility to work independentlyPhysical Requirements & Working ConditionsPosition is based in the E3 Littleton, CO officeRegular hours will initially be 4 days per week/10 working hours. This could change to 5 days per week/8 working-hour as needed. Working days could also include weekends.Position may occasionally include up to 12-hour shifts.Fit for Duty All employees will participate in the Fitness for Duty Program. This program includes a pre-employment drug screening. NAES Safe Safety is a core value of NAES and as a condition of employment, all employees are expected to be mentally alert and work safely at all times. Additionally, employees are required to adhere to all safety warnings and posted safety signs whenever on company property. Furthermore, employees must follow all NAES safety rules and procedures. Effectiveness in carrying out this responsibility is part of the evaluation of each employee's performance. NAES is committed to a diverse and inclusive workplace. It is the practice of NAES to seek employees of the highest quality and to select individuals on the basis of merit and competence, without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, military status or affiliation protected under USERRA, or any other basis of discrimination prohibited by applicable local, state and federal law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Apply tot his job