Part-time Chat Specialist – Automotive Industry Expertise and Exceptional Customer Service

Are you a people person with a passion for technology and a knack for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy the challenge of multitasking? If so, we invite you to join the dynamic team at blithequark, a leading provider of innovative software solutions for the automotive industry. As a Part-time Chat Specialist, you will play a vital role in representing our automotive dealer clients favorably and turning conversations into leads that drive revenue.About blithequarkblithequark is a forward-thinking company that has been at the forefront of the automotive industry for over 150 years. Founded in 1866, we have a rich history of innovation and a commitment to excellence. Our team of experts is dedicated to developing cutting-edge software solutions that enable car dealerships to operate more efficiently and effectively in a competitive marketplace. With a strong focus on customer service, we strive to create an ideal work setting that allows our associates to grow professionally and thrive in their careers.ResponsibilitiesAs a Part-time Chat Specialist, your primary responsibilities will include:* Handling a wide variety of customer inquiries via online chat, providing accurate information about our products and services* Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review* Summarizing interactions based on customer needs for client review and developing a knowledge base of our evolving products and services* Collaborating with our team to resolve customer issues and provide exceptional customer experiencesQualificationsTo succeed in this role, you will need:* Previous experience in retail customer service or the automotive industry (not necessary but preferred)* Basic internet and window-based computer skills* Strong ability to multitask, with gaming experience being a plus* Positive and professional demeanor, with excellent written and verbal communication skills* Ability to adapt to change and enjoy a quick-paced work environment* Must be able to work 4-hour time blocks daily, with flexible scheduling after completion of training* Must be able to attend 4 weeks of training full-time, Tuesday-Saturday, between the hours of 10:00 AM - 6:30 PM CST* Must be able to type at least 35 WPM, with 40 and above being preferredRequirementsTo be considered for this role, you must:* Be able to work a minimum of 20 hours per week* Be available to attend 4 weeks of training full-time, Tuesday-Saturday, between the hours of 10:00 AM - 6:30 PM CST* Have a positive and professional demeanor, with excellent written and verbal communication skills* Be able to adapt to change and enjoy a quick-paced work environmentBenefitsAs a Part-time Chat Specialist at blithequark, you will enjoy a range of benefits, including:* Great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center* A wide variety of sports and social leagues to participate in after work, as well as volunteering initiatives through our Associate Foundation* A non-smoking environment and a commitment to promoting a healthy lifestyle* Opportunities for career growth and development, with a focus on promoting from within* A dynamic and supportive work environment, with a team of experts dedicated to delivering exceptional customer experiencesWhat We OfferAt blithequark, we are committed to creating a work environment that allows our associates to grow professionally and thrive in their careers.We offer a range of benefits, including:* Competitive compensation and benefits packages* Opportunities for career growth and development* A dynamic and supportive work environment* A commitment to promoting a healthy lifestyle* A non-smoking environment* A wide variety of sports and social leagues to participate in after work* Volunteering initiatives through our Associate FoundationIf you are a motivated and customer-focused individual with a passion for technology and a knack for delivering exceptional customer experiences, we invite you to apply for the Part-time Chat Specialist role at blithequark.Please visit our website at [www.blithequark.com]( to learn more about our company and our available positions. You can also apply directly through our website or by clicking on the link below. We look forward to hearing from you and learning more about your qualifications and experience.