Health Coach- Remote
About the positionResponsibilities• Participating in engagement calls to inform eligible participants of the program offering and enroll them in the program. • Providing individualized behavior change coaching to reduce or eliminate high risk behaviors and encourage adoption of habits that are conducive to a higher quality of life. • Reaching out to members who are enrolled in coaching but do not have a scheduled call. • Coordinating delivery of services and care with other members of a multi-disciplinary care team, including nurses, pharmacists, and external vendors.• Supporting operational aspects of the assigned area to meet the organization's customer requirements. • Adhering to a schedule and caseload to support success and connectivity of member interaction. • Participating in daily and monthly meetings for updates and to present findings and insight. • Noting and tracking the members' progress and efficacy of the program. Requirements• Bachelor's degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.). • 2+ years prior health coaching experience may substitute for a degree.• 1-2 years of related experience required; experience in a customer service role preferred. • Experience with benchmarks and contact center metrics preferred, including adherence to schedule. • Proficiency in computer data entry and bolthires Office. • Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data for extended periods of time. • Knowledge ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired.• Ability to work independently and prioritize a moderate workload with minimal supervision. • Adaptability to schedule changes on an as-need basis. • Ability to multitask with members and operationally with managers and support staff. • Hard-wired internet connection is necessary as WIFI is not permitted. Nice-to-haves• Effective interpersonal and communication skills required. • Enthusiastically inspires members to change behaviors and to see possibilities. • Ability to learn to coach effectively using motivational interviewing.• Flexibility to work any shift (typically an evening shift) or change shifts based on business needs, including availability to work rotating Saturdays. Apply tot his job