Experienced Swedish Speaking Customer Service Representative – Work from Home Opportunity at blithequark

Are you a highly motivated and customer-focused individual with excellent communication skills in Swedish and English? Do you enjoy working in a dynamic and fast-paced environment? If so, we invite you to at blithequark as a Swedish Speaking Customer Service Representative. As a key member of our customer service team, you will play a vital role in providing exceptional support to our customers, resolving their queries, and ensuring their satisfaction. About blithequark blithequark is a leading company that is dedicated to providing the best possible experience for our customers. We are passionate about innovation, customer satisfaction, and employee development. Our team is made up of talented individuals who share our values and are committed to delivering exceptional results. As a Swedish Speaking Customer Service Representative, you will be part of a dynamic team that is dedicated to providing top-notch customer service. Key Responsibilities As a Swedish Speaking Customer Service Representative, your key responsibilities will include: * Providing exceptional customer service to our Swedish-speaking customers via phone, chat, and email * Resolving customer queries and issues in a timely and professional manner * Utilizing our customer service software to access customer information and resolve issues * Collaborating with other team members to ensure seamless customer service * Participating in ongoing training and development to improve customer service skills * Working variable shifts, including evenings and weekends, to meet customer demand * Meeting or exceeding customer satisfaction targets What We're Looking For We're looking for a highly motivated and customer-focused individual who is fluent in Swedish and English. The ideal candidate will have: * Excellent communication and problem-solving skills * Ability to work in a fast-paced environment with multiple priorities * Strong attention to detail and ability to multitask * Ability to work independently and as part of a team * Basic computer skills and experience with customer service software * Availability to work variable shifts, including evenings and weekends * Willingness to participate in ongoing training and development Benefits As a Swedish Speaking Customer Service Representative at blithequark, you will enjoy a range of benefits, including: * Competitive hourly rate * Comprehensive training program to develop your customer service skills * Opportunity to work with a dynamic and fast-paced team * Flexible working hours, including the option to work from home * Access to our employee discount program * Private medical insurance * Amazon pension plan * Lifestyle benefits and retail discounts through our Amazon Extras program * Expert training and ongoing opportunities to learn more and develop your skills What to Expect As a Swedish Speaking Customer Service Representative, you can expect: * A comprehensive training program to develop your customer service skills * Ongoing support and coaching from experienced team members * Opportunities to participate in team-building activities and events * Access to our employee discount program and other benefits * A dynamic and fast-paced work environment with multiple priorities * The opportunity to work with a talented team of customer service professionals If you're a highly motivated and customer-focused individual with excellent communication skills in Swedish and English, we invite you to apply for this exciting opportunity. Please click on the link below to start the application process. Note Please note that this role requires Swedish language proficiency. We will assess your language skills as part of the application process. We are an equal opportunities employer and welcome applications from all qualified candidates. Contact Us If you have any questions or would like more information about this opportunity, please don't hesitate to contact us. We look forward to hearing from you! Essential Qualifications * Minimum age: 18 years old * Have the right to work in the UK * Strong communication skills in Swedish and English (both written and oral fluency) * Experience working with a computer * Availability to work varying shifts from Monday to Sunday within the operating hours of 6am to 8pm * Willingness and ability to work in rotating shifts (i.e., early, late, weekend and overtime as required) * Initial four/five weeks availability for full-time training (paid) * Quiet, distraction-free workspace (dedicated office space with a desk and chair) * Minimum 50mbps broadband connection speed using a hard-wire Ethernet internet connection (no WIFI) Preferred Qualifications * Hard-working, articulate, and detail-oriented * Friendly and customer-focused in every situation * Ability to learn quickly and embrace change * Comfortable multi-tasking in a high-energy environment Skills and Competencies * Excellent communication and problem-solving skills * Ability to work in a fast-paced environment with multiple priorities * Strong attention to detail and ability to multitask * Ability to work independently and as part of a team * Basic computer skills and experience with customer service software Career Growth Opportunities and Learning Benefits * Comprehensive training program to develop your customer service skills * Ongoing support and coaching from experienced team members * Opportunities to participate in team-building activities and events * Access to our employee discount program and other benefits * Expert training and ongoing opportunities to learn more and develop your skills Work Environment and Company Culture * Dynamic and fast-paced work environment with multiple priorities * Collaborative and supportive team culture * Opportunities to participate in team-building activities and events * Access to our employee discount program and other benefits Compensation, Perks, and Benefits * Competitive hourly rate * Comprehensive training program to develop your customer service skills * Opportunity to work with a dynamic and fast-paced team * Flexible working hours, including the option to work from home * Access to our employee discount program * Private medical insurance * Amazon pension plan * Lifestyle benefits and retail discounts through our Amazon Extras program * Expert training and ongoing opportunities to learn more and develop your skills