Experienced Remote Live Chat Support Specialist – Join blithequark's Dynamic Team and Explore a World of Opportunities

Are you a customer service enthusiast with a passion for adventure? Do you thrive in a dynamic environment where no two days are the same? Look no further! blithequark is seeking an experiencedRemote Live Chat Support Specialist to join our exciting team of employees. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences and helping our clients navigate the world of tank monitoring. About blithequarkblithequark is a unique service company specializing in tank monitoring throughout the petroleum and chemical arenas.With 20 years of experience in these industries, we have grown from humble beginnings to become a leading provider of reliable inventory management solutions for bulk plants and customer-based ASTs. Our roots in product development, customer service, quality control, and communications have enabled us to blend these disciplines into a company that is focused on delivering exceptional results for our clients. Why Join blithequark? At blithequark, we offer a competitive compensation and benefits package, as well as excellent career development opportunities.Our team is passionate about delivering exceptional customer experiences, and we are committed to helping our employees grow and develop their skills. Whether you are looking for a new challenge or a fresh start, we invite you to join our dynamic team and explore a world of opportunities. ResponsibilitiesAs aRemote Live Chat Support Specialist, you will be responsible for:* Answering incoming customer live chats regarding website navigation issues, service questions, and general client concerns* Creating relationships with new customers to better understand and achieve their needs* Working from home in a remote position, requiring strong self-motivation and discipline* Utilizing CRM tools to manage customer interactions and resolve issues efficiently* Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner* Managing multiple tasks at once, prioritizing customer requests, and meeting deadlines* Adapting to different personalities, cultures, and communication styles to provide effective supportQualificationsTo be successful in this role, you will need:* A high school diploma or equivalent* Experience in customer service, preferably in a remote or call center environment* Strong telephone etiquette and communication skills* Familiarity with CRM tools, such as Salesforce or Zendesk* Excellent problem-solving skills, with the ability to think critically and resolve issues efficiently* Ability to work independently, with minimal supervision, and manage multiple tasks simultaneously* Strong adaptability, with the ability to adjust to changing priorities and deadlines* A laptop or tablet, with a reliable internet connection, to work from homeRequirementsTo be eligible for this position, you must:* Live and reside in the United States* Have a reliable laptop or tablet, with a stable internet connection, to work from home* Be available to work a minimum of 20 hours per week, with flexibility to work additional hours as needed* Be willing to undergo a background check and provide proof of identityBenefitsAs aRemote Live Chat Support Specialist at blithequark, you will enjoy a competitive compensation package, including:* A competitive salary, based on experience and qualifications* Medical, dental, and vision insurance, to ensure your health and well-being* Disability insurance, to provide financial protection in case of illness or injury* Life insurance, to provide peace of mind and financial security for your loved ones* A 401(k) plan, to help you save for retirement and secure your financial future* Paid vacation and holidays, to give you time to relax and rechargeCareer Growth OpportunitiesAt blithequark, we are committed to helping our employees grow and develop their skills.As aRemote Live Chat Support Specialist, you will have opportunities to:* Develop your customer service skills, with training and support from our experienced team* Learn about our products and services, with opportunities to specialize in a particular area* Work with a diverse range of customers, from different industries and backgrounds* Collaborate with our team to resolve complex issues and provide exceptional customer experiences* Take on additional responsibilities, such as leading projects or mentoring new team membersWork Environment and Company CultureAt blithequark, we value a positive and supportive work environment, where our employees feel valued and empowered to succeed.Our company culture is built on:* Collaboration and teamwork, with a focus on delivering exceptional results* Open communication, with regular feedback and opportunities for growth* Flexibility and adaptability, with a willingness to adjust to changing priorities and deadlines* Respect and empathy, with a focus on providing exceptional customer experiences* Continuous learning and development, with opportunities to grow and develop your skillsIf you are a motivated and customer-focused individual, with a passion for adventure and a desire to grow and develop your skills, we invite you to apply for this exciting opportunity.Please apply including your resume and a cover letter, to. We look forward to hearing from you and exploring how you can contribute to our dynamic team at blithequark.