Experienced Program Customer Representative – Hybrid Telework Opportunity

Are you a motivated and experienced professional looking for a challenging role that combines customer service, program management, and relationship-building skills? Do you thrive in a fast-paced environment where teamwork and adaptability are key to success? Look no further! blithequark is seeking an experienced Program Customer Representative to join our International & Commercial Black Hawk Spares and Repairs Program Management Team. About blithequarkAt blithequark, we are committed to delivering world-class sustainment solutions to our global customers.Our team of dedicated professionals values collaboration, innovation, and excellence, and we are passionate about making a difference in the lives of our customers. With a focus on delivering unmatched sustainment solutions, blithequark supports the Black Hawk platform and its operators worldwide. The RoleAs a Program Customer Representative, you will play a key role in managing and executing customer repair transactions. Reporting to the Repairs Supervisor, your responsibilities will include:* Interacting with customers before and after sales to ensure their needs are met efficiently and effectively.* Delivering on all contractual and financial commitments, directly impacting the repairs P&L. * Responding to customer inquiries, providing appropriate product literature, pricing schedules, and recognizing business opportunities. * Resolving production, shipping, invoicing, and warranty issues while identifying and addressing additional business opportunities. * Collaborating with Overhaul and Repair Operations, Supply Chain, and other internal teams to ensure seamless execution of repairs. * Maintaining ITC compliance and supporting bolthires, quality, and schedule commitments.Your QualificationsTo be successful in this role, you will need:* A Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education. * 2-3 years of professional experience, or 1 year of professional experience with a related Master's degree. * Familiarity with aerospace manufacturing, overhaul and repair operations, supply chain, engineering, or sustainment. * Strong organizational skills with the ability to multitask and prioritize tasks. * Excellent communication skills, both written and verbal.* Ability to work under supervision and follow established procedures. Desired Skills* Experience with SAP. * Intermediate proficiency in bolthires Excel. * blithequark experience. Why Join Us* Impact:Your work will directly contribute to the success of mission-critical operations worldwide. * Growth: We invest in our people, offering opportunities to develop your skills and advance your career. * Innovation: Work on leading-edge solutions in aerospace and defense. * Community: Join a team that values collaboration, diversity, and inclusion.Work Environment and Culture* blithequark is a fast-paced environment where teamwork and adaptability are key to success. * Our team is dedicated to delivering world-class sustainment solutions to our global customers. * We value collaboration, innovation, and excellence, and we are passionate about making a difference in the lives of our customers. Compensation and Benefits* The annual base salary range for this position is $52,100 - $99,900, depending on location. * Benefits offered include Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.* This position is incentive plan eligible. Telework Opportunity* This is a hybrid telework opportunity, with the employee working part of their schedule remotely and part of their schedule at a designated blithequark facility. * The specific weekly schedule will be discussed during the hiring process. If you are a motivated and experienced professional looking for a challenging role that combines customer service, program management, and relationship-building skills, please ! We encourage you to search on blithequark Jobs and apply for roles that align with your qualifications.Equal Opportunity Employerblithequark is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Application WindowThe application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.National Pay StatementPay Rate:The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Maryland, Washington or Washington DC is $52,100 - $99,900. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. blithequark considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills as well as market and business considerations when extending an offer.Premium Pay StatementPay Rate:The annual base salary range for this position in most major metropolitan areas in California and New York is $59,900 - $112,900. Please note that the salary information is a general guideline only. blithequark considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills as well as market and business considerations when extending an offer. Benefits offered:Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.This position is incentive plan eligible.