Experienced Part Time Customer Service Representative – Delivering Exceptional Experiences for blithequark Customers

Are you passionate about delivering top-notch customer service and making a lasting impact on people's lives? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you! blithequark is seeking a skilled and dedicated Part Time Customer Service Representative to. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations. About blithequark: At blithequark, we're a team of passionate individuals who are dedicated to making a difference in the lives of our customers. We believe that every interaction with our brand should be a positive and memorable experience. Our mission is to empower our customers to achieve their fitness goals and live a healthier, happier lifestyle. We're committed to providing the highest level of customer service, and we're looking for someone who shares our passion and values. The Opportunity: As a Part Time Customer Service Representative, you will play a critical role in delivering exceptional customer experiences. You will be responsible for handling all aspects of customer service, including: * Managing incoming calls and text-based tickets * Identifying and assessing customer needs to achieve satisfaction * Building sustainable relationships and trust with customers through open and interactive communication * Handling customer complaints and providing appropriate solutions and alternatives * Keeping records of customer interactions * Taking the extra mile to engage customers and provide best-in-class customer service About You: We're looking for someone who is: * Passionate about delivering exceptional customer service and making a lasting impact on people's lives * Able to work in a fast-paced environment and adapt to changing priorities * Excellent communicator with strong phone contact handling skills and active listening * Able to multitask, prioritize, and manage time effectively * Customer-oriented and able to adapt to different types of characters * Availability to accommodate possible schedule changes * Experienced in using helpdesk platforms like Gorgias and e-commerce platforms like Shopify * Affinity to fitness/healthy lifestyle is a plus Requirements: * Experience in a customer service role is a must * Proven record of successful customer relationship management * Excellent communication and a positive attitude * Ability to communicate in English (written and verbal) * Strong phone contact handling skills and active listening * Able to multitask, prioritize, and manage time effectively * Customer orientation and ability to adapt to different types of characters * Availability to accommodate possible schedule changes * Experience using any helpdesk platform like Gorgias is a must * Experience in an e-commerce platform like Shopify is a must * Affinity to fitness/healthy lifestyle is a plus What We Offer: * Competitive hourly rate * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Comprehensive training and support to ensure your success * Flexible scheduling to accommodate your needs * Opportunities to work with a talented and passionate team : If you're passionate about delivering exceptional customer service and making a lasting impact on people's lives, we want to hear from you! Please submit your resume and a cover letter explaining why you're the best fit for the job. We're an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We can't wait to hear from you and learn more about your qualifications and experience! : Ready to and make a difference in the lives of our customers? Click the link below to apply for the Part Time Customer Service Representative position at blithequark. Note: blithequark is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.