Experienced Medical Data Entry Specialist – Remote Opportunity at blithequark
Are you a detail-oriented and organized individual with a passion for delivering exceptional customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we invite you to join blithequark, a national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. At blithequark, we believe that our clinicians should be able to focus on providing the best, most comprehensive care for their patients.Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population. Our business model, innovation, customer support, and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy has resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company. About blithequarkblithequark is a company that values its employees and customers above all else.Our mission is to enrich the quality of life for every resident with passion and compassion. We strive for excellence and continuous improvement, and we excel through the power of teamwork and collaboration. Our company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. The PositionWe are seeking an experienced Medical Data Entry Specialist to. As a key member of our team, you will be responsible for updating our database within the markets assigned.Your primary function will be to assist with maintaining our database by entering new and updated customer and account information, reconciling incoming census, and requesting new lead information. Key Responsibilities:* Reconcile census, drive maintenance, and enter new lead information of existing facilities. * Enter new admissions into the CRM system and set them up as an account. * Send out and receive mail and packages, update returned mail. * Update the parent/home account with death and discharges.* Send and receive faxes and emails. * Other duties as assigned. Requirements:* High school diploma or equivalent is required. * Proficiency in bolthires Office (Word, Excel, Outlook) is essential. * 1-3 years of customer service experience with a service company is preferred. * Salesforce.com or CRM experience is preferred. OtherQualifications:* Customer service skills: responds promptly to customer needs, responds to requests for service and assistance, and meets commitments. * Reconciliation skills: ability to reconcile from different sources to get an accurate picture.* Organizational skills: prioritizes and plans work activities and uses time efficiently. * Quality control/Attention to detail: demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance. * Adaptability: adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events. * Dependability: consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.* Able to work in a team environment. Physical Effort & Working Conditions:Work is performed remotely (home office) or in a normal office setting in our Overland Park, KS headquarters with minimal exposure to health or safety hazards. Substantial time is spent working on a computer. This is a full-time position working standard business hours Monday – Friday, although project support may require temporary adjustments to those hours only as needed. Benefits:We offer a comprehensive benefit package for you and your family, including:* PTO and Paid Holidays for FT Employees* 401k Retirement Plan with Company Match* Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.Why Join blithequark? At blithequark, we offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional customer service and making a positive impact on the lives of our residents. If you are a motivated and detail-oriented individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply. If you are interested in joining our team, please through our website. We look forward to reviewing your application and learning more about your qualifications.Today! Don't miss out on this exciting opportunity to join blithequark as a Medical Data Entry Specialist. and take the first step towards a rewarding career with a company that values its employees and customers above all else. We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that fosters growth and development for all employees. Benefits of Working at blithequark: * Comprehensive benefit package* Opportunities for career growth and development* Dynamic and supportive work environment* Collaborative team culture* Recognition and rewards for outstanding performance Why blithequark is a Great Place to Work: * We value our employees and customers above all else* We strive for excellence and continuous improvement* We excel through the power of teamwork and collaboration* We offer a comprehensive benefit package and opportunities for career growth and development* We are an equal opportunity employer and welcome applications from diverse candidates : * through our website* Include your resume, cover letter, and any relevant certifications or qualifications* We look forward to reviewing your application and learning more about your qualifications Equal Opportunity Employer: blithequark is an equal opportunity employer and welcomes applications from diverse candidates.We are committed to creating an inclusive and supportive work environment that fosters growth and development for all employees.