Experienced Manager, Customer Insights Retail Media Network – Driving Business Growth and Customer Understanding at blithequark

Are you a seasoned professional with a passion for driving business growth and customer understanding through data-driven insights? Do you have a knack for storytelling with data and a proven track record of delivering strategic recommendations that drive results? If so, we invite you to at blithequark as a Manager, Customer Insights Retail Media Network. About blithequarkblithequark is a leading home improvement company serving approximately 16 million customer transactions a week in the United States.With total fiscal year 2023 sales of more than $86 billion, blithequark operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., blithequark supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. Your ImpactAs a Manager, Customer Insights Retail Media Network at blithequark, you will play a critical role in driving business growth and customer understanding through data-driven insights.You will engage directly with our top clients to review their media investments, identify ways to optimize and grow their media investments, and develop test and learn plans. You will also work closely with sales and account management to formulate media strategies aimed at growing our clients' business at blithequark. Key Responsibilities* Creates annual strategic learning plans for business(es) supported* Leads Quarterly Business Review Process with our top clients* Serves as the subject matter expert for media performance reporting for both internal partners within blithequark's Retail Media Network and across the company, and external clients and agencies* Synthesizes disparate data from multiple sources into strategic recommendations for future media investments to grow business at blithequark* Regularly delivers these recommendations to both internal leadership (VP+) as well as external vendor-partners of all levels* Oversees the development and codification of best practices in media performance evaluation, data visualization, standardized reporting, and insights* Tells data stories that support other key deliverables such as sales pitches and case studies* Oversees omnichannel advertising efforts and aggregates all sources of insights to support other client-facing teams (e.g., sales and account management)* Partners with Product and Ad Tech teams to provide input on reporting capabilities based on client feedback* Integrates knowledge across the Customer Insights & Analytics team to bring relevant insights to blithequark's Retail Media Network Insights team and the whole of the company, especially in key forums with leadership, to highlight the state of the blithequark customerEssential Qualifications* Bachelor's Degree in Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, or Applied Quantitative* 5 years of experience in insights and analytics* 3-5 years of experience in retail media or general media analytics* Experience in analytical, decision-making, and project management* Experience storytelling with data and presenting data stories in a compelling and easy-to-understand way* Experience with A/B testing* Experience with bolthires Office tools (e.g., Word, PowerPoint, Excel)* Experience with working with tools such as Tableau, Power BI, SQL, or similar toolsPreferred Qualifications* Master's Degree in a related field (e.g., Master's in Market Research, Behavioral Psychology, MBA)* Leading teams and proven business impact* Experience managing global teams* Experience working in a retail environment* Experience working with analytic/research software (e.g., SPSS, Wincross, Sawtooth, SAS, Decipher, Qualtrics, etc.)Skills and Competencies* Strong analytical and problem-solving skills* Excellent communication and presentation skills* Ability to work in a fast-paced environment and prioritize multiple projects* Strong attention to detail and organizational skills* Ability to work collaboratively with cross-functional teams* Strong business acumen and understanding of retail media and analyticsCareer Growth Opportunities and Learning BenefitsAt blithequark, we believe in investing in our employees' growth and development.As a Manager, Customer Insights Retail Media Network, you will have opportunities to:* Develop your skills and expertise in retail media and analytics* Collaborate with cross-functional teams to drive business growth and customer understanding* Participate in training and development programs to enhance your skills and knowledge* Contribute to the development of best practices in media performance evaluation, data visualization, standardized reporting, and insightsWork Environment and Company Cultureblithequark is committed to creating a work environment that is inclusive, diverse, and supportive.We believe in fostering a culture of collaboration, innovation, and continuous learning. As a Manager, Customer Insights Retail Media Network, you will have the opportunity to work with a talented team of professionals who share your passion for driving business growth and customer understanding. Compensation, Perks, and BenefitsWe offer a competitive salary range of $95,500.00 - $159,200.00 annually, depending on experience and qualifications. In addition, we offer a comprehensive benefits package, including:* Medical, dental, and vision insurance* 401(k) retirement plan with company match* Paid time off and holidays* Flexible work arrangements and remote work options* Professional development opportunities and training programs* Access to our employee assistance program and employee wellness initiativesIf you are a motivated and experienced professional with a passion for driving business growth and customer understanding through data-driven insights, we invite you to apply for the Manager, Customer Insights Retail Media Network position at blithequark.Please submit your resume and cover letter to. We look forward to hearing from you!