Experienced Jr Customer Service Assistant – Entry-Level Opportunity for Remote Customer Support Professionals

Are you a highly motivated and organized individual with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy helping others navigate complex issues? If so, we invite you to join the dynamic team at blithequark as a Jr Customer Service Assistant. This entry-level position is perfect for individuals new to the workforce or looking to transition into a customer-facing role. About blithequarkblithequark is a leading provider of innovative solutions and services, dedicated to empowering individuals and businesses to reach their full potential.Our mission is to foster a culture of excellence, creativity, and collaboration, where our team members can grow, learn, and thrive. As a Jr Customer Service Assistant, you will be part of a global team that values diversity, inclusivity, and customer satisfaction. Key ResponsibilitiesAs a Jr Customer Service Assistant at blithequark, you will be responsible for:* Handling live chat interactions with customers to address queries related to order processing, returns, and service claims. * Logging in to our chat system at the start of your shift and managing customer interactions efficiently.* Logging out at the end of your shift, ensuring all inquiries have been addressed. * Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner. * Collaborating with internal teams to resolve complex customer issues and escalate concerns when necessary. * Maintaining accurate records of customer interactions, including chat logs and issue resolutions. * Participating in ongoing training and development programs to enhance your skills and knowledge in customer service and support.Position Details* Rate: $35 per hour, with opportunities for growth and advancement based on performance. * Requirements:+ Must have access to a computer or mobile device (Phone/Tablet/Laptop) with a reliable internet connection. + Must be able to work independently, follow detailed instructions, and commit to at least 5 hours per week. + Must be able to work in a remote environment, with a preference for those in the United States. * Location:This is a fully remote position, welcoming applicants from around the globe.* Schedule: Flexible scheduling to accommodate your needs, with a minimum of 5 hours per week. Essential Qualifications* High school diploma or equivalent required; degree in a related field (e.g., business, communications, or customer service) preferred. * Excellent communication and interpersonal skills, with the ability to interact with customers in a professional and courteous manner. * Strong problem-solving and analytical skills, with the ability to resolve complex customer issues. * Ability to work independently and as part of a team, with a focus on collaboration and customer satisfaction.* Basic computer skills, including proficiency in bolthires Office and bolthires Suite. * Reliable internet connection and access to a computer or mobile device. Preferred Qualifications* Previous customer service experience, either in-person or remote. * Experience with live chat software and customer relationship management (CRM) systems. * Knowledge of customer service principles and best practices. * Certification in customer service or a related field (e.g., Certified Customer Service Representative (CCSR)).* Bilingual or multilingual skills, with the ability to communicate with customers in multiple languages. Skills and Competencies* Excellent communication and interpersonal skills. * Strong problem-solving and analytical skills. * Ability to work independently and as part of a team. * Basic computer skills, including proficiency in bolthires Office and bolthires Suite. * Reliable internet connection and access to a computer or mobile device. * Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines.* Ability to adapt to changing priorities and customer needs. * Strong customer service skills, with a focus on empathy, active listening, and resolution. Career Growth Opportunities and Learning BenefitsAs a Jr Customer Service Assistant at blithequark, you will have access to:* Ongoing training and development programs to enhance your skills and knowledge in customer service and support. * Opportunities for growth and advancement based on performance, including promotions to senior customer service roles.* Collaborative and dynamic work environment, with a focus on teamwork and customer satisfaction. * Flexible scheduling to accommodate your needs, with a minimum of 5 hours per week. * Competitive compensation and benefits package, including $35 per hour and opportunities for bonuses and incentives. Work Environment and Company Cultureblithequark is committed to creating a positive and inclusive work environment, where our team members can grow, learn, and thrive. Our company culture values:* Diversity, equity, and inclusion.* Collaboration and teamwork. * Customer satisfaction and loyalty. * Innovation and creativity. * Continuous learning and development. Compensation, Perks, and BenefitsAs a Jr Customer Service Assistant at blithequark, you will receive:* Competitive compensation of $35 per hour. * Opportunities for bonuses and incentives based on performance. * Flexible scheduling to accommodate your needs, with a minimum of 5 hours per week. * Ongoing training and development programs to enhance your skills and knowledge in customer service and support.* Collaborative and dynamic work environment, with a focus on teamwork and customer satisfaction. If you are a highly motivated and organized individual with a passion for delivering exceptional customer experiences, we invite you to. Please apply including your resume and a cover letter, to [www.blithequark.com/jr-customer-service-assistant-entry-level-no-experience-required]( We look forward to hearing from you!