Experienced Full Stack Product Manager – Customer Analytics and Data Insights

Remote Full-time
Are you a seasoned product manager with a passion for driving business growth through data-driven insights? Do you have a knack for developing and executing innovative solutions that delight customers? If so, we invite you to join blithequark's dynamic team as an Experienced Full Stack Product Manager – Customer Analytics and Data Insights. About blithequarkblithequark is a leading retail company that has revolutionized the way people shop and interact with brands. With a commitment to innovation and customer satisfaction, we strive to create seamless and personalized experiences for our customers.Our team of experts is dedicated to pushing the boundaries of what's possible in the retail industry, and we're looking for talented individuals like you to join our mission. Job SummaryAs an Experienced Full Stack Product Manager – Customer Analytics and Data Insights, you will play a critical role in driving the development and execution of our Client Insightful Center (CIC) product. This cutting-edge platform is designed to provide unparalleled insights into customer behavior, preferences, and pain points, enabling us to create targeted and effective marketing campaigns, improve customer satisfaction, and drive business growth.Key Responsibilities* Develop and execute the CIC product roadmap, ensuring alignment with business objectives and customer needs* Collaborate with cross-functional teams, including Design, bolthires Interface, Information Adventures, bolthires+, and Marketing, to deliver high-quality customer analytics solutions that prioritize data security and customer protection* Design and implement key performance indicators (KPIs) and metrics to measure the success and adoption of the CIC product* Stay up-to-date with industry trends and advancements in customer digital identity, customer analytics, data security, and protection, identifying opportunities for product innovation and differentiation* Develop and maintain strong relationships with stakeholders, including business leaders, product owners, and technical teams, to ensure effective communication and collaboration* Drive the development and implementation of data-driven solutions that address business challenges and opportunitiesEssential Qualifications* Bachelor's degree in Computer Science, Engineering, or related field, with 7 years of experience in product management, or* 9 years of experience in product management or related fieldPreferred Qualifications* Master's degree in Computer Science, Engineering, Business Administration, or related field, with 6 years of experience as a product manager, preferably leading customer-facing, large-scale, complex B2B/C products* Experience in developing comprehensive digital experiences, with expertise in executing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and incorporating digital accessibility seamlessly* Strong understanding of accessibility best practices and commitment to creating inclusive products and services that align with blithequark's accessibility guidelines and rulesSkills and Competencies* Proven track record of driving business growth through data-driven insights and customer-centric solutions* Excellent communication, collaboration, and project management skills, with the ability to work effectively with cross-functional teams* Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable recommendations* Experience with data visualization tools, such as Tableau or Power BI, and ability to communicate insights effectively to stakeholders* Strong understanding of data security and customer protection principles, with the ability to design and implement secure data solutions* Experience with Agile development methodologies and ability to adapt to changing priorities and requirementsCareer Growth Opportunities and Learning BenefitsAt blithequark, we believe in investing in our employees' growth and development.As a member of our team, you'll have access to:* Live Better U, a bolthires-paid education benefit program that offers tuition reimbursement, books, and fees for full-time and part-time employees* Opportunities for career advancement and professional growth, with a focus on developing leadership skills and expertise* Collaborative and dynamic work environment, with a commitment to innovation and customer satisfaction* Recognition and rewards for outstanding performance, including annual or quarterly performance bonusesWork Environment and Company Cultureblithequark is a dynamic and inclusive company that values diversity, equity, and inclusion.We're committed to creating a work environment that's welcoming, supportive, and empowering for all employees. Our company culture is built on a foundation of:* Collaboration and teamwork, with a focus on open communication and mutual respect* Innovation and experimentation, with a willingness to take calculated risks and learn from failures* Customer-centricity, with a commitment to delivering exceptional experiences and outcomes* Diversity, equity, and inclusion, with a focus on creating a workplace that's welcoming and inclusive for all employeesCompensation, Perks, and BenefitsAs a member of our team, you'll enjoy a competitive salary, with opportunities for annual or quarterly performance bonuses.You'll also have access to a comprehensive benefits package, including:* Medical, vision, and dental insurance* 401(k) plan with company match* Stock purchase plan* Company-paid life insurance* Paid time off (PTO), including sick leave, vacation time, and holidays* Parental leave, family care leave, and bereavement leave* Military leave pay and adoption assistance* And many more! If you're a motivated and results-driven product manager with a passion for customer analytics and data insights, we invite you to apply for this exciting opportunity.Please submit your resume and cover letter, highlighting your relevant experience and qualifications. !
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