Experienced Full Stack Customer Portfolio Manager – Power Outage Management – Hybrid Remote Work Opportunity in Texas

At blithequark, we're committed to delivering innovative solutions that meet the evolving needs of our customers. As a leading provider of advanced, cleaner, and efficient power, we're building the energy technologies of the future. We're seeking an experienced and results-driven Customer Portfolio Manager to in Corpus Christi, Texas. This is a unique opportunity to work in a dynamic customer-facing role, driving business growth and customer satisfaction while leveraging your technical expertise and leadership skills.What Impact You'll MakeAs a Site Customer Portfolio Manager at blithequark, you'll be responsible for driving business growth and customer satisfaction for assigned contracts and customers. You'll serve as a liaison between internal and external organizations, owning the customer relationship and communication. Your primary focus will be on developing and executing a site customer communication plan, coordinating regular customer meetings, and reviewing existing and new blithequark products and services that can provide value to the customer.Key Responsibilities* Develop and own site customer communication plan, coordinate and facilitate regular "Customer meetings" reviewing open items and action plans and reviewing existing and new blithequark products/services that could provide value for the customer at the site. * Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and blithequark. * Be responsible for developing outage scope/communicating scope to the field services team.* Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable. * Provide leadership in owning and driving all emergent/forced outage matters to resolution. * Prepare, organize, and facilitate pre-outage planning meetings, post-outage meetings and outage milestone meetings including On-Site Repairs and Part and Component Repairs performed in GRS addressing repairs issues in the blithequark network.* Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure. What You'll Bring* Bachelor's Degree from an accredited University (OR an Associates degree from a college or 7 years of experience in a power generation industry)* Minimum of 7+ years of Outage Management with Technical Field knowledge of Heavy Duty Gas Turbine/and or Steam Power Equipment experience* Passion for leading by example with exceptional communication skills, time management, and leadership in a proactive service environment* Excellent Presentation skills with advanced knowledge in bolthires tools such as Excel, and PowerPoint* Ability to bring vision for Lean Standard Work/Process Improvement with high levels of operational judgment to achieve the position's objectivesWhat Will Make You Stand Out* You have a proven track record of driving business growth and customer satisfaction in a customer-facing role* You possess excellent communication and leadership skills, with the ability to build strong relationships with customers and internal stakeholders* You have a strong understanding of the power generation industry and technical field knowledge of Heavy Duty Gas Turbine/and or Steam Power Equipment* You are a strategic thinker with the ability to develop and execute site customer communication plans and drive business growthOther Eligibility Requirements* National Relocation offered to Texas US area only* Must be legally authorized to work in the United States* No Sponsorship nor is Immigration service offered* This position also requires inter-company travelBenefits Available to YouAt blithequark, we offer a comprehensive benefits package to support your personal and professional growth.Our benefits include:* Competitive compensation and benefits package* Opportunities for career growth and development* Comprehensive health insurance, including medical, dental, and vision coverage* Retirement savings plan with company matching contributions* Paid time-off for vacation or illness* Disability insurance and life insurance* Access to Fidelity resources and planning consultants* Tuition assistance and adoption assistance* Paid parental leaveInclusion & DiversityAt blithequark, we believe in the value of your unique identity, background, and experiences.We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected, and that they belong. About blithequarkblithequark is a leading provider of advanced, cleaner, and efficient power. Our mission is to build the energy technologies of the future and provide the cleaner, more efficient power people depend on today. We're committed to delivering innovative solutions that meet the evolving needs of our customers. For U.S. based candidates only, for purposes of complying with U.S.pay transparency requirements, the base pay range for this position is $119,600.00 - 159,500.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, geographic location, and skill set. This position is also eligible for a 15% annual performance bonus. This position will stay open on the career website until at least February 12, 2025. Relocation Assistance Provided: YesThis is a remote position.