Experienced Full Stack Chat Operator – Automotive Industry Customer Support
At blithequark, we're on a mission to revolutionize the automotive industry by providing exceptional online experiences for customers. As a leading company in the sector, we're seeking highly skilled and enthusiastic Chat Operators to in Tulsa, OK. If you thrive in fast-paced environments, enjoy engaging in online conversations, and are passionate about delivering top-notch customer service, we want to hear from you! About blithequark blithequark is a dynamic and innovative company that's dedicated to empowering automotive dealerships to succeed in the digital age. With a strong focus on customer satisfaction and experience, we're committed to providing cutting-edge solutions that drive sales and revenue growth. Our team is passionate about delivering exceptional results, and we're looking for like-minded individuals to join our mission. Job Overview As a Chat Operator at blithequark, you'll play a vital role in representing our clients and providing online support to customers. You'll engage in online conversations, respond to inquiries, and utilize your excellent communication and problem-solving skills to turn conversations into leads and deliver exceptional customer experiences. If you're a motivated and customer-focused individual who is passionate about delivering top-notch online experiences, we encourage you to apply for this exciting opportunity. Key Responsibilities • Engage in online conversations with customers, responding to inquiries and providing support in a timely and professional manner • Represent our automotive dealer clients favorably, building trust and rapport with customers to drive sales and revenue growth • Utilize your excellent communication and problem-solving skills to turn conversations into leads and deliver exceptional customer experiences • Collaborate with our team to achieve sales and customer satisfaction goals, sharing best practices and insights to continuously improve our services • Participate in ongoing training and development programs to stay up-to-date with industry trends and best practices • Work closely with our technical team to troubleshoot technical issues and ensure seamless online experiences for customers Requirements • Reside within the state of Oklahoma • Own a computer or laptop with a webcam, second monitor, microphone, and external mouse, meeting our technical requirements (8 GB of RAM, 64bit Operating System, and 8th Generation Intel Core i3 equivalent or higher) • Have a quiet, dedicated workspace free from distractions, with a reliable internet connection • Be available to attend 4 weeks of remote training, Tuesday - Saturday between 11am-7:30pm EDT • Typing speed of at least 35 WPM (40+ WPM preferred) • Gaming experience is a plus, but not required What We Offer • Competitive hourly salary of $13 per hour • Opportunity to work from the comfort of your own home, with a flexible and remote work arrangement • Comprehensive training program to ensure your success in the role • Collaborative and dynamic team environment, with opportunities for growth and development • Access to ongoing training and development programs to stay up-to-date with industry trends and best practices • Recognition and rewards for outstanding performance and contributions to the team • Flexible work arrangements, including flexible hours and remote work options Career Growth Opportunities and Learning Benefits At blithequark, we're committed to helping our employees grow and develop their careers. We offer a range of training and development programs, including: • Ongoing training and development programs to stay up-to-date with industry trends and best practices • Access to mentorship and coaching programs to support your career growth and development • Opportunities for advancement and promotion within the company • Flexible work arrangements, including flexible hours and remote work options Work Environment and Company Culture At blithequark, we're passionate about creating a dynamic and inclusive work environment that supports the growth and development of our employees. Our company culture is built on the following values: • Customer focus: We're committed to delivering exceptional online experiences for our customers. • Innovation: We're passionate about staying ahead of the curve and delivering cutting-edge solutions. • Collaboration: We believe in working together as a team to achieve our goals. • Growth: We're committed to helping our employees grow and develop their careers. Compensation, Perks, and Benefits At blithequark, we offer a range of benefits and perks to support the well-being and success of our employees. These include: • Competitive hourly salary of $13 per hour • Opportunity to work from the comfort of your own home, with a flexible and remote work arrangement • Comprehensive training program to ensure your success in the role • Collaborative and dynamic team environment, with opportunities for growth and development • Access to ongoing training and development programs to stay up-to-date with industry trends and best practices • Recognition and rewards for outstanding performance and contributions to the team • Flexible work arrangements, including flexible hours and remote work options If you're a motivated and customer-focused individual who is passionate about delivering exceptional online experiences, we encourage you to apply for this exciting opportunity. Don't worry if you don't meet every single requirement - we value a great attitude and a willingness to learn above all. today and take the first step towards an exciting and rewarding career as a Chat Operator at blithequark.