Experienced French Customer Service Representative – Remote Opportunity for Language Proficiency and Cultural Expertise

Are you a skilled communicator with a passion for delivering exceptional customer experiences? Do you possess a native or fluent command of the French language, both verbally and in writing? If so, we invite you to join blithequark's dynamic team as a French Customer Service Representative. This exciting opportunity offers a unique blend of language proficiency, cultural expertise, and professional growth in a remote setting. About blithequark blithequark is a leading Outsourcing/BPO consultancy that prides itself on providing innovative solutions to clients worldwide. With a strong presence in Braga, Portugal, our team is dedicated to delivering exceptional customer experiences that drive business growth and satisfaction. As a French Customer Service Representative, you will be an integral part of our team, working closely with clients and colleagues to resolve inquiries, address issues, and ensure customer satisfaction. Job Summary We are seeking an experienced French Customer Service Representative to join our remote team. This fixed-term position (6 months) offers the potential for a permanent contract, providing a unique opportunity for professional growth and development. As a key member of our team, you will be responsible for handling customer inquiries, resolving technical issues, and ensuring customer satisfaction. Your strong communication skills, language proficiency, and problem-solving abilities will enable you to provide exceptional customer experiences that drive business success. Key Responsibilities * Handle customer inquiries and resolve technical issues via phone, email, and chat * Provide accurate and timely responses to customer inquiries, ensuring customer satisfaction * Utilize problem-solving skills to resolve complex customer issues * Collaborate with colleagues to ensure seamless communication and issue resolution * Maintain accurate records of customer interactions and issue resolutions * Participate in training and development programs to enhance language proficiency and customer service skills * Work a Rotative Shift, ensuring 24/7 customer support coverage Requirements * Native or fluent in French (C2) both verbal and written * Fluent in English (minimum B2 level) * Strong verbal and written communication skills * Understanding of customer service principles * Ability to handle technical inquiries * Problem-solving skills * Teamwork and collaboration skills * Organizational skills * Willingness to learn and adapt * Willingness to work a Rotative Shift Benefits * Competitive salary * Performance-based incentives * Professional growth opportunities * Collaborative work environment * Access to travel perks What We Offer At blithequark, we value our employees' growth and development. We offer a range of benefits and opportunities to enhance your language proficiency, customer service skills, and professional expertise. Our collaborative work environment fosters open communication, teamwork, and innovation, ensuring that you feel valued and supported in your role. Compensation and Perks We offer a competitive salary, performance-based incentives, and access to travel perks. Our compensation package is designed to recognize and reward your hard work and dedication to delivering exceptional customer experiences. Work Environment and Culture Our remote work environment is designed to promote flexibility, productivity, and work-life balance. Our team is dedicated to creating a collaborative and inclusive culture that values diversity, equity, and inclusion. We believe that our employees are our greatest asset, and we strive to provide a supportive and stimulating work environment that enables you to thrive. Career Growth Opportunities At blithequark, we are committed to helping our employees grow and develop their careers. We offer a range of training and development programs, including language proficiency courses, customer service training, and leadership development opportunities. Our career growth opportunities are designed to help you achieve your professional goals and aspirations. If you are a motivated and experienced French Customer Service Representative looking for a new challenge, we invite you to apply to this exciting opportunity. Please apply including your resume and a cover letter, to. We look forward to hearing from you and exploring how you can contribute to our team's success. Join blithequark today and embark on a rewarding career journey that combines language proficiency, cultural expertise, and professional growth. and take the first step towards a fulfilling and challenging role that will help you achieve your career aspirations.