Experienced Customer Service Support Representative – Remote Opportunity with blithequark

Are you a customer service enthusiast with a passion for delivering exceptional support experiences? Do you thrive in fast-paced environments and enjoy the flexibility of remote work? Look no further! blithequark is seeking an experienced Customer Service Support Representative to join our high-performing remote team. As a key member of our team, you will provide top-notch support to our clients across various industries, including logistics, healthcare, software, and more. About blithequark blithequark is a forward-thinking company that partners with fast-growing businesses to deliver operational excellence through a modern outsourcing platform. Our mission is to empower individuals to become responsible citizens, emotionally strong, healthy, and able to pursue life in fulfilling ways. We believe in fostering a culture of growth, innovation, and collaboration, and we're excited to welcome like-minded individuals to our team. Key Responsibilities As a Customer Service Support Representative, you will be responsible for: * Managing customer support tasks, with a primary focus on outbound phone calls (e.g., verifying insurance benefits) * Responding to inquiries via email and messaging platforms, based on client needs * Participating in paid training to ensure a smooth onboarding experience * Working under the guidance of a supervisor or coach, following structured schedules (typically in U.S. Eastern or Pacific time zones) * Monitoring performance using both quantitative metrics (e.g., handle time) and qualitative standards (e.g., clarity and professionalism) Qualifications To be successful in this role, you will need: * Previous experience in customer service roles * Must be a U.S. resident * Strong, clear, and personable telephone communication skills * Availability to work during U.S. business hours * Advanced proficiency in Hindi and Spanish languages Benefits As a valued member of our team, you can expect: * Paid Time Off (PTO) * Healthcare coverage * Opportunities for performance-based advancement * A dynamic and supportive work environment that encourages growth and development * A competitive hourly rate of $30-$35 per hour Career Growth Opportunities At blithequark, we believe in investing in our employees' growth and development. As a Customer Service Support Representative, you will have the opportunity to: * Develop your skills and expertise in customer service and support * Take on new challenges and responsibilities as you grow in your role * Collaborate with a talented team of professionals who share your passion for delivering exceptional support experiences * Pursue opportunities for advancement and career growth within our organization Work Environment and Company Culture Our remote team is built on the principles of flexibility, collaboration, and innovation. As a Customer Service Support Representative, you will have the opportunity to work from the comfort of your own home, while still being part of a dynamic and supportive team. We prioritize work-life balance, employee well-being, and professional development, and we're committed to creating a culture that values diversity, equity, and inclusion. Compensation and Perks As a valued member of our team, you can expect a competitive hourly rate of $30-$35 per hour, as well as a range of benefits and perks that reflect our commitment to your growth and well-being. These may include: * Paid Time Off (PTO) * Healthcare coverage * Opportunities for performance-based advancement * A dynamic and supportive work environment that encourages growth and development * A range of employee benefits and perks that reflect our commitment to your well-being and success If you're a motivated and customer-focused individual with a passion for delivering exceptional support experiences, we encourage you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We can't wait to hear from you! Equal Employment Opportunity blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. If you require accommodations during the application or hiring process, please let us know.