Experienced Customer Service Sales Representative – Fully Remote Opportunity to Thrive in a Dynamic Work Environment at blithequark
Are you a motivated and results-driven individual looking to accelerate your career while enjoying the comfort and flexibility of working from home? Do you possess excellent communication skills, a passion for sales, and a knack for building strong relationships with customers? If so, we invite you to join blithequark as a Customer Service Sales Representative in a fully remote setting. At blithequark, we're committed to providing our customers with exceptional service and support, and we're seeking talented individuals to of dedicated professionals.As a Customer Service Sales Representative, you'll play a vital role in continuing subscriptions and trials to existing customers, utilizing state-of-the-art technology and client relationship management systems to deliver outstanding results. About blithequarkblithequark is a leading provider of innovative solutions and services, dedicated to empowering our customers to achieve their goals. Our company culture is built on a foundation of collaboration, innovation, and customer-centricity, and we're passionate about creating a work environment that's both challenging and rewarding.Key ResponsibilitiesAs a Customer Service Sales Representative at blithequark, your primary responsibilities will include:* Contacting existing customers on behalf of blithequark's clients, utilizing state-of-the-art technology and client relationship management systems to deliver outstanding results. * Upgrading or resubscribing customers' services, leveraging your sales and customer service skills to meet client performance objectives. * Delivering sales results that meet client performance objectives, including the number of contacts, leads, conversions, and sales.* Adhering to standard contact procedures and attempting to build relationships, build support for client products and services, and overcome prospect objections. * Adhering to operational processes, PCI compliance, client standards, and program standards. RequirementsTo succeed in this role, you'll need to possess the following qualifications and skills:* Must be a North Carolina resident. * Private and secure workspace at home, free from background noise or distractions. * Sales, Call Center, Upselling, Retail Sales, or Customer Service experience is highly preferred.* Professional vocabulary and excellent communication skills, both oral and written. * Assertive, quick thinking, and excellent schedule adherence and attendance. * Prior work-from-home call center experience is a plus! * Good computer skills and the ability to work with various software applications. Technical RequirementsTo ensure a seamless and productive work experience, you'll need to meet the following technical requirements:* Provide your own computer or laptop, with Windows 10 Desktop or laptop current on all security updates.* Internet connection with a minimum of 25 Mbps download and 10 Mbps upload speed (DSL, Fiber Optic, or Cable). * High-quality noise-canceling wired USB headset. * Dual screen setup with a separate 19" monitor, minimum resolution of 1280x1024. * Webcam. * Free space of at least 5 GB. * Processor speed of Dual Core @3 GHz or better, or Quad Core @2GHz or better. * RAM of 8 GB or more. * Anti-virus software, such as Windows Defender or Essentials. Benefits and PerksAs a valued member of our team, you'll enjoy a range of benefits and perks, including:* Competitive hourly wages, with the potential for up to an additional $350 bi-weekly in commission.* Two base hourly pay raises during the first year of employment. * 100% paid virtual training, with no on-site training required. * Advancement opportunities in virtual leadership, training, quality, and workforce management roles. * 401(k) plan. * Medical, dental, and vision insurance after 90 days of full-time employment. * Free satellite radio service perks. * $22 monthly internet stipend for those who qualify. Career Growth OpportunitiesAt blithequark, we're committed to helping our employees grow and develop their careers.As a Customer Service Sales Representative, you'll have the opportunity to advance into leadership, training, quality, and workforce management roles, leveraging your skills and experience to take on new challenges and responsibilities. Work Environment and CultureOur company culture is built on a foundation of collaboration, innovation, and customer-centricity. We're passionate about creating a work environment that's both challenging and rewarding, with a focus on employee growth and development.As a remote employee, you'll have the flexibility to work from the comfort of your own home, while still being part of a dynamic and supportive team. If you're a motivated and results-driven individual looking to accelerate your career while enjoying the comfort and flexibility of working from home, we invite you to apply for this exciting opportunity. Please visit our website at to learn more about our company and. Equal Employment Opportunityblithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace.We welcome applications from qualified candidates of all backgrounds and perspectives. Contact UsIf you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us at. We look forward to hearing from you!