Experienced Customer Service Representative – Work from Home – USA

Are you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you! As a Customer Service Representative at blithequark, you'll have the chance to work from the comfort of your own home, helping travelers navigate their way through the world of online travel. At blithequark, we're dedicated to providing exceptional customer experiences, and we're looking for talented individuals like you to.As a Customer Service Representative, you'll be the face of our brand, communicating with customers via telephone and assisting with hotel, rental car, and flight reservations. Whether it's helping customers change travel plans, confirming or obtaining their itinerary, or resolving travel issues, you'll be the go-to person for all their travel-related needs. About blithequarkblithequark is a leading online travel agency, and we're proud to offer a wide range of travel products and services to our customers.Our team is passionate about delivering exceptional customer experiences, and we're committed to providing the best possible service to our customers. As a Customer Service Representative at blithequark, you'll be part of a dynamic and supportive team that's dedicated to making a difference in the lives of our customers. Key ResponsibilitiesAs a Customer Service Representative at blithequark, you'll be responsible for:* Answering incoming calls from customers and providing exceptional customer service* Reviewing customer history as necessary to provide personalized support* Following policy and procedure guidelines to ensure consistency and accuracy* Helping customers change travel plans, confirm or obtain their itinerary, and resolve travel issues* Processing refunds and resolving customer complaints* Placing outbound calls to travel partners (hotels, rental car agencies, etc.) as necessary* Documenting information and outcomes as necessary to ensure accurate record-keepingAbout YouTo be successful as a Customer Service Representative at blithequark, you'll need:* Prior customer service experience, preferably in the travel industry or a related field* Strong geographical knowledge and the ability to navigate multiple applications* Excellent customer service skills, including strong communication and listening skills* Strong attention to detail and the ability to work independently in a fast-paced environment* Ability to work proactively and prioritize tasks to meet deadlines* Self-directed and able to organize, prioritize, and anticipate situations* Strong typing skills and proficiency in using the internet and multiple applications* Ability to work effectively in a team environment and provide excellent support to colleaguesRequirementsTo be a successful Customer Service Representative at blithequark, you'll need:* A computer and equipment meeting the following specifications:+ Internet: High-speed, hardwired internet (no Wi-Fi or satellite)+ Operating System: Windows 10+ Processor: Intel Core i5, 1.5 GHz and above+ Memory: 8GB of RAM+ Hard Drive: 256GB+ Browser: Internet Explorer 11 and latest version of bolthires Chrome+ Monitor: Dual monitors, each capable of displaying at least 1920 x 1080 pixels+ Sound: Sound card (standard on most computers)+ Virus Protection: Up-to-date anti-virus software+ Headset: USB noise-canceling headsetWork EnvironmentAs a Customer Service Representative at blithequark, you'll have the flexibility to work from the comfort of your own home.You'll use a self-scheduling platform to select when you work and when you don't, allowing you to schedule around your own needs, the needs of your family, and the important events in your life. Our hours of operation are 8:00 AM to 1:00 AM ET, seven days per week, and you'll have the flexibility to set your schedule within those hours. Career Growth OpportunitiesAt blithequark, we're committed to helping our employees grow and develop their careers. As a Customer Service Representative, you'll have the opportunity to:* Develop your skills and knowledge in the travel industry* Take on additional responsibilities and leadership roles* Participate in training and development programs to enhance your skills and knowledge* Collaborate with colleagues to achieve team goals and objectivesCompensation and BenefitsAs a Customer Service Representative at blithequark, you'll enjoy a competitive compensation package, including:* Competitive hourly rate* Opportunities for overtime and bonuses* Comprehensive benefits package, including medical, dental, and vision insurance* Paid time off and holidays* Access to employee discounts and perksIf you're a motivated and customer-focused individual with a passion for helping others, we encourage you to apply for this exciting opportunity.Please visit our website to learn more about blithequark and our culture, and to. We can't wait to hear from you! Why Join blithequark? At blithequark, we're passionate about delivering exceptional customer experiences and making a difference in the lives of our customers. As a Customer Service Representative, you'll be part of a dynamic and supportive team that's dedicated to excellence. We offer a range of benefits and opportunities for growth and development, and we're committed to helping our employees achieve their career goals.What We Offer * Competitive compensation package* Comprehensive benefits package* Opportunities for overtime and bonuses* Paid time off and holidays* Access to employee discounts and perks* Collaborative and supportive team environment* Opportunities for growth and development* Flexible scheduling and work-from-home options If you're a motivated and customer-focused individual with a passion for helping others, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about blithequark and our culture, and to.We can't wait to hear from you! Equal Employment Opportunity blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment, training, and advancement. DisclaimerWhy Join blithequark? At blithequark, we're passionate about delivering exceptional customer experiences and making a difference in the lives of our customers.As a Customer Service Representative, you'll be part of a dynamic and supportive team that's dedicated to excellence. We offer a range of benefits and opportunities for growth and development, and we're committed to helping our employees achieve their career goals. What We Offer * Competitive compensation package* Comprehensive benefits package* Opportunities for overtime and bonuses* Paid time off and holidays* Access to employee discounts and perks* Collaborative and supportive team environment* Opportunities for growth and development* Flexible scheduling and work-from-home options If you're a motivated and customer-focused individual with a passion for helping others, we encourage you to apply for this exciting opportunity.Please visit our website to learn more about blithequark and our culture, and to. We can't wait to hear from you! Equal Employment Opportunity blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment, training, and advancement. Disclaimer By applying for this position, you acknowledge that you have read and understood the job description and requirements.You also acknowledge that you have the necessary skills and qualifications to perform the duties and responsibilities of the position. We are an equal opportunity employer and welcome applications from diverse candidates.