Experienced Customer Service Representative – Retail Store Environment at blithequark

Welcome to blithequark: Where Customer Experience Meets Excellence Imagine being part of a dynamic team that is dedicated to making every customer interaction a memorable one. At blithequark, we believe in the power of exceptional customer service, and we're looking for talented individuals like you to join our flock. As a Customer Service Associate, you will be the face of our brand, greeting and serving our customers with a smile, and ensuring their needs are met both quickly and courteously. Our goal is to create a warm and welcoming environment that makes every customer feel valued and appreciated. About Our Team At blithequark, we're a team of caring and dedicated individuals who are passionate about delivering exceptional customer experiences. We believe in the importance of teamwork, and we're committed to helping each other grow and succeed. Our team is built on a foundation of respect, empathy, and open communication, and we're looking for like-minded individuals who share our values and our passion for customer service. Job Summary As a Customer Service Associate at blithequark, you will be responsible for providing exceptional customer service, preparing food items, operating the cash register, and maintaining a clean and safe store environment. You will be the first point of contact for our customers, and you will play a critical role in creating a positive and memorable experience for every customer who walks through our doors. Key Responsibilities Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, as well as keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policy, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more. Benefits and Rewards At blithequark, we're committed to offering inclusive, meaningful benefits and rewards that support our associates financially, physically, and emotionally. Our benefits package includes: Medical, dental, vision, and mental health benefits. Employee Stock Ownership Plan (ESOP). 401(k) + matching. Education Assistance Program. Paid parental leave. Store discounts. Paid time off. Flexible schedules. Access to other benefit and wellness programs. Qualifications and Skills To be successful in this role, you will need: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoys working in a team environment. In addition to these qualifications, we're looking for individuals who are passionate about customer service, and who are committed to delivering exceptional experiences for every customer. If you're a team player who is looking for a challenging and rewarding role, we encourage you to apply. Career Growth and Development At blithequark, we're committed to helping our associates grow and develop their careers. We offer a range of training and development programs, including on-the-job training, mentorship, and career advancement opportunities. Our goal is to help our associates build the skills and knowledge they need to succeed in their careers, and to provide them with the opportunities they need to grow and develop as professionals. Work Environment and Culture Our work environment is fast-paced and dynamic, and we're looking for individuals who are flexible, adaptable, and able to thrive in a changing environment. We're a team-oriented organization, and we're committed to creating a positive and supportive work environment that encourages collaboration, creativity, and innovation. Our culture is built on a foundation of respect, empathy, and open communication, and we're looking for individuals who share our values and our passion for customer service. Compensation and Perks The hourly range for this position is $15.50 - $19.25, and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. We also offer a range of perks and benefits, including store discounts, paid time off, and flexible schedules. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply. Please apply including your resume and a cover letter, to our website. We're an equal opportunity employer, and we welcome applications from diverse candidates. We're committed to creating a positive and inclusive work environment, and we're looking for individuals who share our values and our passion for customer service. Conclusion At blithequark, we're passionate about delivering exceptional customer experiences, and we're looking for talented individuals like you to. As a Customer Service Associate, you will play a critical role in creating a positive and memorable experience for every customer who walks through our doors. If you're a team player who is looking for a challenging and rewarding role, we encourage you to apply. today, and discover a career that is full of opportunities, challenges, and rewards.